Very nice hotel with beautiful interior deco, spacious room, friendly staff. The conciege gave very good advice for traveling the city.

服务人员的素质特别好都非常棒，唯一的不足就是酒店帮忙叫的的士到火车站开高价20欧元，那一点距离估计五六欧元

Lovely rooms, great location, friendly staff. Highly reccommend

This is a gorgeous hotel with a wonderfully friendly staff. We were sad we only had one night there. The central location is also a plus.

Amazing

El gerente del hotel, Joâo, muy amable, escogimos este hotel por su ubicación y reputación, no tomamos en cuenta que está en una zona de bares que no la cambiaría ni por eso… del sábado el domingo estuve incómodo por el ruido en la madrugada pero el gerente muy empático y amable nos cambió de habitación. El desayuno excelente, ubicación excepcional, se caminaba a todos lados, el concierge muy muy amable y paciente. Margarita nos dió muy buenos consejos al momento de nuestra llegada al igual que Antonio que nos ayudó a subir la maletas. La recámara limpia bonita y elegante. En general todo excelente.

Tarihi bir binada yer alan otel oldukça etkileyiciydi; odalar yeni, temiz ve konforluydu. Personel son derece ilgili ve güler yüzlüydü. Kahvaltı yeterli ve lezzetliydi. Küçük eksikler vardı (kulak pamuğu, pamuk, diş fırçası gibi ürünler yoktu) ama genel olarak deneyim çok olumluydu. Türkiye’deki Pera Palas’a benzetebilirim. Tavsiye ederim.

Elegant but very dim lighting, difficult to shave, apply makeup, maneuver in room. Light fixtures are inadequate, bulbs dim We requested additional lamp which was provided This issue could be resolved by lighting expert

i can't say enough about this hotel. It was beautiful, comfortable, quiet, clean, and in the center of everything. Staff was great! I looked and didn't find a nicer hotel in Porto. Even the elevator was unique! It was much more than i expected. 5 stars

Great service, luxury dining room, yummy food!

Very beautiful building, friendly staff, close to the touristy points of interests.

Gorgeous hotel, nice and helpful staff, great location. I will definitely come back.

Amazing architecture, excellent staff, from front of staff, to housekeeping. Well placed, would recommend highly to all and sundry. It was a pleasure

Welcoming environment with attentive staff. Drinks voucher and wine in room we're great touches. Would recommend making it easier to get water, i.e. not having to request but having dispensers in the hallways by rooms at night (I know it was available in the day, but it matters more at night). No complaints at all though as really enjoyed our stay (:

It was wonderful. Above and beyond of our expectation . Employees are very helpful, professional , friendly, polite, and knowledgeable.

Le standing de l'hôtel n'est pas à la hauteur. Certes, on a portier, liftier, ... mais c'est un EX bel hôtel et même surclassés avec le VIP access, on a dû reformuler 3 fois les mêmes demandes (pour des verres car ils étaient tous sales) et la bouteille de vin censée nous être offerte à notre arrivée. Aucune patère dans la salle de bain, des joints silicone jaunis, des portes de placard qui ne fermaient pas avec les réglettes de lumière qui s'allumaient de façon intempestive, y compris la nuit, aucun respect écologique, même en étendant nos serviettes pour signaler qu'il n'était pas utile de les laver, elles l'étaient qd même. La piscine extérieure est un minuscule bassin non chauffé coincé entre 3 murs, la terrasse en bois est dangereuse (nombreuses lattes cassées, qui s'enfoncent de + de 6 cm (de quoi se faire très mal au pied), des événements organisés 2 jours / les 3 passés, avec musique style techno ou macarena très forte (nous avions prévu d'aller au restaurant de l'hôtel, mais nous avons fui ce bruit), la literie est affaissée. Par contre, la déco et l'architecture sont très belles, le personnel souriant (mais pas forcément bien attentif aux demandes), le petit déjeuner est fantastique.

This is one of the nicest hotels I have ever stayed at. A true 5 star. The staff were excellent and the hotel was beautifully decorated with many spectacular features. A real gem!

Stunning architecture and amazing location to visit Porto. Walkable, safe and excellent service. Like stepping back in time but still modern. Epitome of class and old world charm.

This property is like something out of a movie, extremely beautiful art work throughout, excellent staff, and fantastic location. Highly recommend staying here during your stay in Porto.

Un bel hôtel plein de charme et d'élégance situé idéalement.