Overall the room was nice but the phone didn't work to call the front desk or room service. The carpeting throughout the facility needs replacing and in the elevator it was filthy and foul smelling. The keypad to the building where our room was didn't work and they never fixed it causing us to walk around to the other side. Also, because the keypad didn't work, guests or staff propped the door open with a rock making it unsafe and insecure for guests.