整体还不错

Clean, good people and nice restaurant.

Staff was amazing from. Front desk, cleaning ladies, Osprey restaurant crew, shuttle driver, you name it.....everyone was great. The entire grounds of the hotel were amazing as well. Pool area was great and felt more like we were at a resort than downtown Spokane. Definitely will be staying again.

We stayed here last year to attend to personal business in Spokane and chose to return this year. Rooms both times were spotless with tasteful, modern decor. Front desk staff person was super helpful, efficient and accommodating offering me choices of available rooms upon my arrival. Lovely location along the riverfront. We went to the onsite restaurant, The Osprey, for breakfast. Outdoor seating option along the riverfront was nice. Unfortunately, service wasn’t up to par that morning. Maybe the server was new. It appeared other tables were experiencing issues, too. After bringing it to another staff member’s attention another server arrived at our table and service vastly improved. Food was fine and plentiful but very average overall. There was no barista that day so no espresso drinks could be ordered from the menu.

Loved the view from our room, the pool and hot tub, walking trail along the river was beautiful!! Will stay here everytime we are in Spokane

Property is a pretty big sprawl especially if you're in building 6. Rooms were interesting, roomy but with basically no furniture that you'd normally see in a hotel. One bed, one desk chair, and that's it. It just seems out of place in an otherwise very large room, seems like furniture is missing. Condition was nice and clean, amenities seemed nice for the price. Service was good, would stay again.

Nice room, great pool area and friendly helpful staff. This was our 3rd time staying at the Ruby River and we will definitely stay here again.

The staff was efficient and everything was clean.

The pool area is really nice and they have great communication. Lots of parking too. I want to give 5 stars but the room smelled of damp carpet shampoo like a used car. So unfortunate.

Pool side rooms were excellent and convenient for the kids

The customer service was very good. There was a mix up with the room and the staff was very apologetic and fixed the situation very quickly. The staff were very polite and friendly. The room was clean. I have a bad back and the bed was very comfortable for me. I plan to stay at the hotel again.

Great location right by the river and always clean.

The beds were not comfortable, soft with extra sagging where a person sits to get in and out. The bathroom and shower were terrific.

Close to downtown, universities, and river paths. Not fancy but comfortable and good value. Restaurant and pool areas are nice.

We've stayed here twice because it's near family. It's clean but old and outdated -- needs better service. PROS *Near downtown, river, Gonzaga *Reasonably priced *Free parking/wifi CONS *Portico narrow and small for number of cars--couldn't get to the check-in, where they didn't have enough staff to handle the line. *No bathroom fan! Switches just went to lights, so bathroom retained steam and smells after use. *Few towel hooks -- had to hang towels over chair and suitcases. *Shower fixture on ceiling: must be tall to change setting (luckily, we could reach to change it from MIST to a very slight stream ... no real pressure). *Deep-pocket fitted sheet comes down only halfway on mattress, so the sheet kept coming off both beds during the night. *Staff hadn't turned off clock alarm, which blared at 5:30 AM. *Staff knocked to change towels by 9 AM, so next day, I put out do not disturb sign. But even though we left by 10 AM, no one came back. We stayed 3 nights, and no one reset the room. *TV has no web connecting or casting. We hadn't seen a system in 5 years that doesn't allow Netflix access. *Party in family area of hotel blasted music with heavy base until 9:30 one night. *Non meat-eaters beware: due to the featured hotel BBQ, the entire front area and parking lot smell like cooked meat nearly all day.

The room was clean and close to the Pavillion.

I stay here every time im in town. They're very nice, the rooms are big, the pool and hot tub are beautiful and the river is gorgeous.

THE JACUZZI AND THE POOL WAS THE BEST !!!

Sliding doors onto pool area didn’t lock and shower drain was plugged.

We always love staying here! Great location and wonderful pool area for the kids! Service is fantastic.