The staff was lovely, I am happy with everything they did. The hotel was clean but run down, and I didnt trust how old and clean the carpet in the hallway and in the room was. We were given a threadbare towel the first night, but I brought it to the attention of the front desk the next day and she nicely said they would take it out of rotation. I dont know how someone didnt notice it in the first place. Other than that, it was a very nice hotel.