Good location! Right in front of Plaza Mayor. Horrible service, if there is any! The front desk is so ignorant and careless about the request from the guests. I have to move my luggage in and out of the check room and limited information provided about the city. Very bad service at front desk! Besides, the hotel has bad sound proof system, you can hear everything from corridor. Not recommended!

飯店寬敞舒適，各方面都很不錯，服務人員麗非常親切，下次如果再去，一定選擇入住的飯店。

Good location, clean, good service.

酒店位置很好

酒店就位于塞戈维亚大教堂前的广场上，露台正对教堂，view很棒。如果自驾的话，钥匙交给酒店，酒店会帮忙停车。西班牙小城的广场晚上是最热闹的地方，当地的人群会聚焦在此，小孩们成群组队踢球，大人们在聊山海经，很能体验民情。广场上也碰到两对新人。虽然房间正对广场，但阳台均做了双门，且中空玻璃，隔音效果很棒。

酒店非常好。停车很方便。酒店后面是一个非常大的购物中心。房间很舒服。早餐不错。只是房间没有冰箱，但提供冰块。

Very convenient location. But for those who requires absolute quietness, please choose another hotel.

La habiatacion con la tina me gusto mucho y las vistas

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

Amazing place to stay. Highly recommended!!!

Fantastic location and beautiful rooms. The hotel is in Plaza Mayor oposite the cathedral so stepping out in the morning you are walking out on a stunning vista. The staff were really attentive and helpful. Would absolutely stay again.

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

El lugar es muy lindo, limpio y agradable, está bien ubicado. Debes tener presente que sólo los taxis locales sabrán la ruta para poder acceder hasta la puerta del hotel, la mayoría de calles contiguas son peatonales. El personal es muy amable

Sehr schönes Hotel im Herzen Segovias

El hotel estuvo muy cómodo para mi familia de 4 personas, nos dieron un “early check in “ todo muy limpio y organizado. Muy buena hubicacion al frente de la catedral y con distancias caminables a todo lugar. Altamente recomendado

Great location

Center of the town

Everything was perfect! We were on the 4th floor, right in front of the main plaza in Segovis. Couldn't have asked for a better view. It was magnificent. Staff wonderful and great breakfast. Will be back.