Staff friendly, although only spoke to them for less than 5 minutes at check-in with no other need for interaction. There were no actual pillows, only cushions to sleep on. We had supper in the room, woke up in the morning with a dozen tiny aunts crawling on the floor where a few crumbs fell. The surrounding property is not very clean, garbage was full at our entrance, smell of cigarettes and pot, with butts everywhere. It was fine for a quick overnight, but would not recommend, you get what you pay for.