Nami I think was the young man that assisted us at check in. He was very professional and friendly. I was surprised that the shampoo and conditioner plus the hand creme was hanging in the shower in large bottles rather than the small containers I was used to seeing.

Great easy and convenient close to bunch of restaurants and stores

Not what the ratings suggest, slightly run down, not taken care of and not very clean

No staff at front desk for check in, once they acknowledged us, they were polite

We've stayed 3 times here and are very comfortable with the cleanliness and comfort of the rooms.

Staff was extremely accommodating and friendly.

It was not very clean. Rooms or other areas. Pool was cloudy.

Front desk manner was awkward, but okay. My room smelled like an ash tray. Two of the lights did not work. There was a very suspicious stain on the couch. For the price I paid (over $300 for one night); everything should have been IMMACULATE. Shameful they can look themselves in the mirror and charge that much.

Bed and linens were very comfortable. Room was spacious and clean.

Comfortable and clean

Pet fee was charged for each dog. Most hotels just charge for one

Great breakfast great service!!! Very close to worlds of fun ... the pool may be broke ..but everything elese was awesome and we will be back

Good rest

Very meh

The staff were super friendly. The air conditioning didn’t work in my first room, and they got me another room very quickly! Hotel breakfasts aren’t usually very good, but this one was great! Cleanliness was a 10/10.

We always enjoy staying here

The room was ok. Did not like the surprise $100 they took when I checked in. And no house keeping unless you ask for it

While the hotel lobby and halls were clean, it needs a lot of maintenance work done. The stairwells were in rough shape, scuffs, etc. The room itself needed new flooring, felt wavy, unstable and made clunking noises.

Very nice people and enjoyed the atmosphere.

Nice stay