Yesterday the weather was terrible. Because of travel advisories to not drive, I could not go to my event. I tried to cancel my booking using chat, and was blocked from chatting. I had to forfeit the fees I paid to reserve. I am not pleased. Chris Ryan

For a plus best western we felt it was subpar. EX the furniture in the room was quite worn

They have pet friendly rooms. Their pet fee is $40/stay, which for a two day stay became $20/d. If it was $40 per day that would be unreasonable. One morning I saw another couple in the hall with their shih tsu. I'd never heard the other dog at all. I opened the door so our shih tsu could meet him. I suspect the rooms are well insulated so any dog barks don't bother anyone.

They had the breakfast essentials, eggs and either sausage or back bacon (varied by day). Of course they had the capillary flow toxic usual carbohydrates too. The Nescafe coffee machine had a variety of brews. They had decaf coffee for a Keurig. The only thing they lacked was decaf tea.

Did not use pool not working, friendly staff yes , fair breakfast

Accommodations were decent, didn’t appreciate the 4 % service + addon tax upon arrival.

I hope this message finds you well. I recently stayed at your hotel and wanted to share my feedback regarding my experience. I found the food options to be quite disappointing, especially the limited breakfast selection. On the first day, there was only bread, butter, jam, and cereal available. The second day was particularly disappointing as there were no homemade fries offered, and I noticed the absence of any fresh fruits throughout my stay. Additionally, the toaster took an excessive amount of time to toast bread, which added to the frustration during breakfast. Furthermore, I was disappointed to find that the swimming pool was closed for most of my stay, which was one of the amenities I was looking forward to. The elevator was also quite slow, making it inconvenient to move about the hotel. Overall, my stay did not meet my expectations in relation to the price I paid. I hope you will take this feedback into consideration for future improvements.

Room was nice overall …. Besides the bathroom around the tub wasn’t clean, the caulking had mold growing around the whole tub area. ** It must’ve flooded next-door so where TV stand was there was a lot of water damage on that wall, along baseboard area that didn’t look too attractive.

Pool was closed, no vending machine on floor, only accepted credit card no debit.

The staff were great, but the hotel is a dump and literally falling apart at the seams with leaks/water damage everywhere and everything was very old and run down. Our toilet flooded our room and the toilet in our new room ran non stop. Breakfast was available but the food was stale and awful. Kitchen lady was so nice and polite though. Other than the staff, our family could not get out of there fast enough!

Very dirty and gross. The toilet paper had poop on it and the room had a stench.

Everything was great including a great breakfast. Only issue was the pull out couch was terrible , could not sleep on it at all. Don’t rely on using it.

Beds are not queens

No hot water, rude staff, terrible breakfast. I’d save your money and spend it on a better place.

Wonderfull

J’ai du payer une taxe à mon arrivée. Si je fais affaire avec Expedia, que je paye en avance, ce n’est pas pour me faire dire que je dois débourser un autre montant à mon arrivée! J’hésite entre être déçu de l’hôtel ou de vous, expédia

Staff were amazing but this property is so worn down, outdated and dirty. It is “Lipstick on a Pig”!!! If the Best Western Corporate Office cared about there properties they wouldn’t allow this property to carry it’s banner!! Pubic hair throughout the bathroom. Dirty throughout the property.

The welcome when I checked in

T.v did not work no internet had to use my hotspot form my phone just to make the tv work… all the plugs in the room barely held the block for charging a phone and our phones didn’t charge overnight..

Nice clean room and very comfortable bed. Staff was friendly,vourteoys and helpful. Great amenities within the hotel.