Good location. Comfy bed. Carpark not well controlled. Some staff but not all we met were helpful.

There are plenty of parking spaces but yet they are mostly full. If you plan to drive, better to have a contingency plan in case you cannot find a parking space. The breakfast is very good n the room is clean and comfy. I enjoyed my stay there.

Very nice, good service at front desk, the room is big. we got welcome cookie after walking 15min from T3 to hotel under cold wind. Only disadvantage is no free shuttle bus service.

The reception staff are excellent. The breakfast is very good and the room is clean. However, I would recommend to show a clear sign for pedestrian crossing facilities en route. Many of us are not aware of pedestrian crossing facilities ahead and try to cross the road which is quite dangerous.

Quiet, very close to Manchester Airport complex and Train Station ... easily with walking distance (200 meters) although there were no signs in the airport / train station which would have helped. Newer facility. Beds were very comfortable, although instead of four thick pillows they could have two thick and two thinner. To be fair, we did not ask. We had dinner and breakfast at the hotel. They were good quality.

Nice hotel and very convenient for airport station and all terminals. Seemed very family friendly as has a dedicated play room for youngsters, which seemed to keep most of the kids happy just away from the restaurant. Room comfy and clean with good air con. Only had a short stay there due to early morning flight but happy with all about the hotel.

I am an old lady. I do not want a contactless cyber experience. I could not call for a hotel bus from the terminal. I could not access the walking map until I got to the hotel. By taxi. The room service menu is limited. I could not find a phone in the room to call reception. I could not find the hotel services menu on the tele. There was a line at the front desk when I went to ask for help. I had to book a shuttle back to the airport online through a separate company. The bed was hard. I thought there was a supermarket at the hotel but I did not see it. Or a vending machine. I did get a nice cookie when I checked in.

Car parking was not easy. Eventually one of the staff told me where zone 5 was. I think it’s cheeky to make guests pay to park.

Good airport hotel.

Staff and food were good had a problem with toilet system filling up every half an hour did not sleep at all. Reported it member off staff said thanks for your comment, nothing like sorry for the inconvenience which would have been more appropriate to someone who had no sleep. Lucky that we are not ones to make fuss but next customer might not be.

Room was nice and comfortable and staff very helpful and friendly carparking overpriced at 20 pounds a night and the hot breakfast was cold both days not what you expect for 15 pounds a day. Very disappointed as I stayed in the one at Manchester Picadilly and was a far better experience

Very welcoming staff, lovely rooms with everything you could need, great amenities, and ideal for the airport. Highly recommend

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Check in was v smooth and receptionist was very polite and told us where all amenities were. Would highly recommend this hotel for the airport. Wound definitely stay again in the future

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Check in was easy, although they weren't ready for us. The room was being finished. The toilets in the lobby were quite a state, two of the three cubicles were full of mess and the the third one had tiles fallen off the wall. The building looks like it can do with an update.

What makes my stay here special is the lovely welcome from the gentleman on the front desk. He is a credit to your establishment, he truly is. Polite, helpful, kind, everything you could wish for. Even a warm cookie! Sadly l don’t remember his name. I’ve been staying at this hotel for four or five years and he’s always been there. I hope he never leaves!

Quite expensive for the quality of accommodation and limited dining options.

The toilet was constantly filling up every 3 minutes , very annoying . There was loud music coming from another room . The hotel in general was lovely and the staff were very efficient . The warm chocolate cookie was lovely .

Unhelpful night staff. Rude and condescending staff