Our room was on the first floor, where the smell of chlorine from the pool was overwhelming. There was a hole in the bedspread and the room was beginning to show it's age. The lobby is dark, like a hunting lodge. I like that light roast coffee was an option. The staff was friendly. Check-in and out were fast. Staff provided a list of restaurants nearby and free bottles of water. Location is right off the expressway, so easy on/off.

Great hotel

Excellent property. Clean and centrally located.

Awesome staff awesome stay

It was okay. We had issues with bathroom facilities that took a day to fix.

Had a lovely stay. No complaints.

Really disappointing stay. We were placed in a room with a malfunctioning toilet. When we let the desk know, we were given a plunger. It didn't work. $200 for a hotel room and we had to use the lobby restrooms.

I love the eating or sunning myself in the garden courtyard attached to the dining area and the pool. I love the hot tub and pool area. The staff are friendly and keep the place emaculate. I always enjoy working out in the exercise room. It is so quiet and relaxing, you would never guess there is Walmart and a shopping center just across the street. This is my 3rd or 4th time staying here. I will be sad when my daughter graduates from RIT, because I will no longer have the excuse to visit my favorite hotel!

The room was filthy. The bed sheets were torn and stained, the bathtub was dirty, and the overall condition made me so uncomfortable that I had to leave.

Overall excellent. I love the fact that it has a jacuzzi pool, which is not always available in all hotels. The only critic for me are the pillows--- I would love a more dense, bigger pillows, because it becomes so flat and uncomfortable. Thank you.

The location was great to stores and location to the highway. The hotel was clean and the breakfast was good. The only issue I had is the housekeeping didn't come in while we were there.

Very nice room, nice pool, very clean

Friendly staff, great breakfast!

This was the perfect place for our needs in the area for a few nights. The breakfast was great! We could not have asked for better.

Fantastic place

Spacious suite but bath/shower could use an upgrade. Unable to reach very high showerhead to adjust. Edges of quilt/duvet were stained. Extremely strong odor of bleach/disinfectant in suite.

Elevator was down so we had to carry heavy bags to the third floor. Hampton said no discount because we booked through Hotels.com.

I just like the room to be cleaned daily. Just new towels and bed being made. Besides that it was good and breakfast was good as well

We like the overall excellent appearance of the property. Bed was very comfortable and the roomwas clean. Many food options and we chose. PF Chang, a Chinese restaurant, which was excellent. A fairly new mall is close by which is one of the nicest that we have seen.

Clean, quite and a good location, a mile from I-90.