We were traveling through the UK as a family and therefore stayed at several hotels along the way. We stayed at the Delta Hotel in Swindon for three nights, but unfortunately, we were not completely satisfied with our stay.
Positives:
* Fast check-in
* Nice breakfast, although there were fewer options on Monday (fewer pastries, less bread, etc.)
* Nice heated swimming pool
* Nice seating areas
* The hotel looks clean and well maintained, and it is in a quiet location
* EV charging bays
Negatives
* Dated rooms
* We had a family room, which meant two queen-size beds. The beds were too narrow for my wife and me. The rock-hard mattresses didn’t help either.
* Very noisy air-conditioning units, including those from the rooms above, which kept humming loudly
* Doors kept slamming shut around us. They are difficult to open and close, so quite noisy.
* The windows are quite thin, so early-morning activities, such as people gathering to get on their bus tour, could be heard very clearly from our room and we were on the third floor!
* Paid parking
* Poor dinner experience. The waiting staff did not seem very capable (for example, filling glasses of water to the brim and leaving the empty bottle on the table, losing orders, and not checking in regularly). The food was also quite expensive for what was being served. We decided not to return and ate elsewhere instead.
There’s quite a lot to improve, and hopefully the hotel will address these issues in the future.