Mercure Dartford Brands Hatch Hotel & Spa

探索 Mercure Dartford Brands Hatch Hotel & Spa
7.6
愉快體驗
來自 929 則評論
清潔度

8.0

房間舒適度

8.0

地點

8.8

服務與設施

7.8

旅行者評論 Mercure Dartford Brands Hatch Hotel & Spa

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精選評論
Neil
icon-業務
業務
10.0
/10
13 幾週前評論

Hotels.com verified review

A lovely welcome on arrival the rooms were lovely and clean I found the bed a bit hard but that might just be me. The food was amazing.
Calum
icon-業務
業務
10.0
/10
13 幾週前評論

Hotels.com verified review

Best room we've ever had at this hotel. Super comfortable bed. Really enjoyed our stay. Impressive reception team. And they've binned the tacky parking charge. Wins all around
Simon
4.0
/10
14 幾週前評論

Hotels.com verified review

Realistically - the benefit for the hotel is solely that it’s close to the track and it’s relatively cheap. Besides that, having stayed a few times, it’s dirty, and cheap. My most recent stay included black mould in the bathroom and on shower head and a delightful sweaty/smokey smell from the AC. Hotel serves a purpose but no more than that.
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Danielle
icon-業務
業務
8.0
/10
15 幾週前評論

Hotels.com verified review

Good stay. Bedroom was tired and worn in places, somewhat dusty in areas Service in the bar was slow at times Receptionist was nice and attentive Didn't agree with paying to park Spa treatment, although discounted wasn't worth the price and has left me aching today
Jules
icon-業務
業務
10.0
/10
15 幾週前評論

Hotels.com verified review

Great room, loved bed and pillows
Verified traveler
6.0
/10
15 幾週前評論

Hotels.com verified review

30min late for eggs to come out for breakfast. Had to pay for parking! Informed hotel it was my partners birthday but didn’t make an effort to do anything. Pool and spa very nice. Staff very friendly. Room was very comfortable. Slept well, lovely bed. Check out at 12 was nice.
David
icon-業務
業務
8.0
/10
16 幾週前評論

Hotels.com verified review

I always stay here as it’s a great place when doing a track day with Opentrack.co.uk at brands hatch. Just 50 meters from the front gates it’s perfect. Staff are always welcoming and nothing is to much bother.
GERMAINE
icon-閒暇 家庭
閒暇 家庭
8.0
/10
16 幾週前評論

Expedia Group verified review

Reception is always busy with long waits but the hotel staff are all friendly! The newly laid flooring in the saunas is great! I will keep coming back to stay as it is always a pleasurable experience
Verified traveler
icon-業務
業務
2.0
/10
17 幾週前評論

Hotels.com verified review

Stay away
lisa
icon-閒暇 家庭
閒暇 家庭
10.0
/10
18 幾週前評論

Expedia Group verified review

The staff was super nice and helpful. Food was very good, nice pool area and great gym.
Wunmi
icon-閒暇
閒暇
10.0
/10
18 幾週前評論

Expedia Group verified review

Comfortable room
Alastair
10.0
/10
18 幾週前評論

Hotels.com verified review

Quick check in, clean room, used the pool for a quick dip. Good price for the night that I stayed but the price on other nights was prohibitive
Verified traveler
4.0
/10
18 幾週前評論

Hotels.com verified review

1. Arrived Sunday evening for a 3 night stay. We ate in the restaurant the 1st night. There were only 2 or 3 tables occupied at the time we arrived. Asked to sit near the open door as it was very warm but told they were set for breakfast. However later others were seated in that area. It took 40 minutes for our food order to be taken. Our bill was reduced by the manager but that wasn't the point. We were told they were short of staff but that isn't our problem. 2. Although, not the hotels fault I was woken up just after midnight by voices this went on for a while. Then it was yes, yes, yes, so you can image what was going on in the room next door. Following this the couple appeared to be arguing. 3. Tuesday morning woke up to find there was NO hot water to shower. Appears there was an issue 4. Tuesday evening arrived back at the hotel around 10am after spending the whole day clearing out a family relation house who had passed away. Only to find our room hadn't been serviced. Someone had been in to take the towels but only left 1 bath & hand towel. The cups were rinsed. The bathroom shower wasn't cleaned, nor the bin emptied and the bed wasn't made. This was supposedly a Deluxe Room, no bedside lights or a place to put anything in a draw. Good point the bed was comfy and the walk-in shower good when you had hot water. Would I stay here again, NO I wouldn't recommend it. If you have to stay in the area then you are better off staying at the BrandsHatch Place Hotel & Spa
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Vivien
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
19 幾週前評論

Expedia Group verified review

Our meal was excellent. Best Indian meal we’ve had for a long time. Amy and the other staff were friendly and attentive. Would definitely recommend!
Verified traveler
6.0
/10
20 幾週前評論

Hotels.com verified review

Food options were limited in the bar, my partner chose a curry for 18 pounds which just came out as a curry on its own, no rice, no naan or poppadoms. 18 pounds for curry on its own is a lot and there wefe no options on the memu to add any sides to go wirh it so we assumed it came with it all. Bed was very hard and you could feel fhe springs digging into you. Our room was near the entrancw to the gym and the pool so we were woken up myltiple times early in the morning for people accessing that
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Katie
icon-閒暇
閒暇
10.0
/10
21 幾週前評論

Expedia Group verified review

I stayed in one of the closest rooms to the track… Excellent.
Michael
10.0
/10
21 幾週前評論

Expedia Group verified review

Amazing! Can’t fault them at all. From accommodating a super last minute booking
Josh
8.0
/10
23 幾週前評論

Expedia Group verified review

Beginning to be dated, bathroom filthy. Restaurant staff all over the place!!!
John
icon-閒暇
閒暇
10.0
/10
23 幾週前評論

Expedia Group verified review

great staff, could have done with a fridge in room
Simone
icon-與親友同行
與親友同行
8.0
/10
23 幾週前評論

Hotels.com verified review

Al netto di qualche piccola pecca nella pulizia della stanza (letto e bagno erano okay, ma abbiamo trovato MM's sul pavimento...), la stanza era comoda e con vista sull'ingresso dell'autodromo, arredata in stile racing e piuttosto silenziosa. Siamo rimasti solo una notte di passaggio, per cui non abbiamo sfruttato Spa e altri servizi, ma tutto sommato, e considerando anche l'ottimo prezzo, un'esperienza che rifarei
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