The hotel is clean and tidy, bed is comfortable. The food is delicious.

Clean room. Reasonable parking. Loved the added extra activity ( bear hunt ) for the kids. No AC, which was a surprise to us but was not unreasonably warm with the window open.

Fire alarm set off twice by another guest, so had almost no sleep.

Premises are located in a good location to all amenities, well presented, staff service was good, gym pool area facilities were really good and easyly accessible. Food was very good and staff member Gabbi’s ( young lady seamed of Latin nationality with brown hair) service was excellent as she was very polite and happy to make sure we got our breakfast choice and made our dining experience very joyful. We wish her the best in her career with your hotel. Room was clean and comfortable with everything we required. Staff at main check in desk were also very friendly and helpful We hope to return soon

An aging building, AC a bit hit and miss.

Just amazing and helpful staff. Thank you

Fantastic service from start to finish. Amazing staff. Couldn’t be any more helpful

The stay exceeded our expectations. Very comfortable room, friendly staff, a good breakfast and added bonus of a swimming pool represented good value

Great breakfast and helpful staff.

Nice hotel in a good location

Unfortunately we were woken twice in the night by fire alarm activation. Had to vacate hotel for 20 minutes each time. Apparently someone activated a break glass. One alarm is unfortunate but not happy the alarm went off again before the hotel staff found the break glass had been activated. Other than a broken sleep the hotel room was very comfortable just a little warm due to the weather. Two fans were in the room which helped. Parking charged at £7 is not good. Should be free for guests.

Outstanding staff with great personalities throughout the hotel. Willing to help and made our stay extremely enjoyable. Collectively, probably the best hotel staff I have had the pleasure to meet. The hotel was clean, comfortable and had all the facilities you could need. Had a lovely swim and used the steam room, that was enjoyable. Enjoyed our 2 course meal and after dinner drinks. The only downside is the continuation of the franchise to charge for parking. The room was well presented, clean and comfortable. Have stayed in its sister hotel in Wolvercote and this was the reason I booked for our group of 4, as that was a great experience also. I recommend both hotels and woukd definitely stay again.

Superior room was decent, but hugely let down by lack of A/C.

Enjoyed a pint on the terrace, staff always excellent

I had a lovely stay, I travelled alone and felt very safe. The pool was lovely. Didn’t eat there so can’t comment on the food. Be aware that there is a parking charge of £7 per 24 hours. Not a problem but I don’t recall it being mentioned during the booking process.

Clean good sized room. Unfortunately no air con but fan supplied. Good choice at breakfast and plenty of parking but you do have to pay which always irks me at any hotel.

.

Pool and spa area were good. Not the hotels fault but we visited during the heatwave and the second floor room was unbearably hot, the window barely opened and the fans were ineffective

Excellent staff, great breakfast, comfortable beds. Fantastic stay all round

There was no air conditioning. Staff weren't helpful and some rolled their eyes when asked something. Hot water dispenser for tea was dangerous. You had to hold button for 10 seconds to wait for hot water to come through then it splashes you.