It’s a good hotel and friendly front desk members. We love the great breakfast there and the bathtub in room007. Basically things are great. But we have one friend leave France early and we told front desk lady A to check her out, she says it’s nothing need to do or worry about. But when rest of us check out, the front desk lady B charge three more nights Paris’ tax on our bill. We tried to let her understand her college told us no need to do check out for her but now she says “there is no note on the guest information”. Please train your front desks and let them know the answers a tourist will have. So they know how to answer hotel guest or leave a note for our questions.

Rummet kändes smutsigt, ofräscht.

Equipe muito atenciosa, quarto e banheiro limpos e boas comodidades. Localização privilegiada! Recomendo!

Hôtel bien situé au calme, personnel à l’écoute.

Muy accesible con todos los servicios de calidad

I loved the location, the breakfast and the room, which although it was small, it was cozy and nicely decorated. I would loved to have been able to have access to a work out room.

Ok

Todo. La gente de recepcion extraordinaria, las piezas preciosas, amolias. Especial agradecimiento a

Vergane glorie. Alles is erg oud. Zeker de badkamer met vieze voegen en kapotte tegels. Ook was het personeel niet heel vriendelijk. Ook de borg heb ik nog niet terug ontvangen.

hyvin viehättävä hotelli Parrisin keskustassa. Vähähän vanhanaikaisen erilainen. Hyvä!

Oui

La chambre était spacieuse

I was really looking forward to my stay, but unfortunately it ended in a very unpleasant experience. An expensive perfume disappeared from my locked hotel room, and it quickly became clear that the hotel’s handling of the situation was far below an acceptable standard. When I discovered that the perfume was missing, I informed the reception immediately. Unfortunately, the response was disappointing: very little willingness to help, no real effort to investigate what had happened, and no questions about details, timings, or key-card logs. I also never received any follow-up from the management despite requesting it. On top of that, the hotel itself feels outdated. The heavy carpeting and overall interior design give a tired impression that doesn’t match the price level. I want to highlight that the female receptionist of Asian background was exceptionally friendly and professional – she was the only positive part of the staff experience. Unfortunately, the male staff members were the complete opposite, showing poor attitude and an unhelpful approach during a situation where professionalism should have been expected. Having something disappear from a locked room is bad enough – but the fact that the staff (apart from one person) did not take the situation seriously makes it even worse. This is a matter of safety, security, and professionalism, and the hotel failed on every point. I travel frequently and have never experienced anything like this before. I cannot recommend t

Great place to stay for a trip to Paris! Excellent location and friendly helpful staff!

The staff were amazing, the room was spacious and clean, and the location was prime.

Camera piccolissima, con arredamento vecchio e maleodorante. Muffa in bagno e finestra in bagno che non si apre. Vasca da bagno e non la doccia. Davvero non all'altezza di un 4 stelle. Il personare è la nota peggiore, maleducati e per niente disponibili. Ho scritto alla direzione e nemmno loro mi hanno risposto. Mai piu! L'unica cosa che hanno fatto per sdebitarsi è una bottiglia di vino da 10 euro che ovviamente ho lasciato li.

Room excellent, staff also very good . Only downside breakfast very average . Had breakfast in first day then ate out much better and much cheaper other two days but would happily return to this hotel

We asked for upgrades but what the concierge told us is that. If we booked it at their website we would have gotten the upgrades. Which we did not appreciate it when I was told. We will no longer going to the establishment.

We enjoyed our weekend stay very much. The room was spacious and clean. The bed was comfortable with very soft linens. The hot tub was terrific to soak in at the end of the day. The staff were friendly and helpful throughout or stay. The location was perfect for all that we planned to explore in The Marais.

Just had the old carpet and old smell to it, good size room with amenities.