It worth to stay. Everything just right perfect! Classy and traditional but may not good for young generation that they looking for hip hotel.
HANG KIN
8.0
/10
564 幾週前評論
Hotels.com verified review
位置很方便,服務人員友善。酒店環境佳,mini bar 免費很驚喜。
Farah
閒暇 與兒童同行
10.0
/10
15 幾週前評論
Expedia Group verified review
We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Leeora
2.0
/10
17 幾週前評論
Hotels.com verified review
Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
閱讀更多
silke
閒暇
10.0
/10
18 幾週前評論
Expedia Group verified review
Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
閒暇 家庭
10.0
/10
19 幾週前評論
Expedia Group verified review
This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
閒暇 與伴侶同行
6.0
/10
20 幾週前評論
Expedia Group verified review
A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
20 幾週前評論
Expedia Group verified review
room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10.0
/10
20 幾週前評論
Hotels.com verified review
The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.