Le personnel de l'hotel était très serviable

I love this hotel as it never disappoints! Great staff, amazing restaurant, close to the concert hall (e.g., Place des Arts). My personal Paradies ❤️

Great location especially for families. It’s right above the mall and near popular restaurants.

NA

Toilette bouchée, téléphone de la chambre ne marchait pas

We asked for a towel change and Keurig pods refill at the reception around 11 AM when leaving for a walk. They asked us some clarifying questions, we specified exactly what we wanted, and left. We came back 3 hours later - no towels changed, no pods refilled. Ok, we think, they'll come later, no issue. We'll let them in before going out for a dinner. Again, nothing happen. We go out for a dinner, we come back - still no towels. To make it short - it never happened. No towels, no pods, and our bed was never made. I want to believe this was an exception, omission, and an oversight, but still... Also, the room could use some decoration on the walls, it looks like a medieval Franciscan monastery cell - empty and bare. Other than that, everything was fine.

Like the downtown area

Very clean hotel and very close to Palaice

Très bel hôtel, bien situé

shops and restaurants were nearby. really liked the locaiton

Great location, and very nice hotel. Breakfast buffet is delicious & the kids loved the pool.

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Our room was run down. Good location, near subway. Lots of homeless though, be ready.

Clean rooms!

Great location. Walking distance to everything

Room was in somewhat shabby condition: sheer curtains were in shreds, furniture was chipped. Food and dining options limited and overpriced, even by hotel standards. I've previously stayed in Double Tree hotels in London and NYC and found them good value. I don't know if the chain has gone downhill or it's just this one.

Excellent service, super clean, staff was simply amazing and very helpful

Il manquait de gel douche et les corridors étaient très bruyants. Facile d’accès pour aller à la place des arts et bien manger au bivouac. Beaucoup apprécié les écrits pour les allergènes du petit déjeuner. Chambres confortables.

Proximité de la Place des Arts. Les chambres avec point de vue ne valent pas vraiment le coût additionnel. Le petit déjeuner à la chambre (très bon et très copieux) est 30% moins cher que le buffet au rez-de-chaussée, i.e. îl n'y a pas de petit déjeuner à la carte.

It’s a hotel that is Covention/Conference centric. So, there is an obnoxious attitude of entitled expense account driven customers. Which isn’t pleasant to hear or watch in the hotel (elevators, floor and lobby). Staff were ok though.