不错的住宿体验哦

We expect a free Wi-Fi for our stay. However, the lady reception only gave us 15 min free. When we try to explain our order should have included free Wi-Fi, she gave us another password without explaining. Then, we request for her manager. Then he came out to explain about joining the membership for enjoying free Wi-Fi. We are very disappionted for her services. Furthermore, if Free Wi-Fi is only gain from membership, why we need to pay extra during our order via Hotel.com.

A1

I would recommend this hotel it’s very convenient to the ICC which is about a 8 min walk with foot bridge over the motorway. I met my sister in law in the evening and we had a meal in the restaurant only criticism would be the chips were not very appealing. I would stay again very good value for money

Always a lovely stay. Marie during breakfast was excellent!

Staff were very pleasant. Room was really clean. Check in was easy

The location was great, as well as the staff and the food/drink quality and selection. Regrettably, the facilities are very dated, and below the standard I’ve come to expect for a Holiday Inn. I’d certainly stay again, mainly because of the staff making me feel welcome, and the quality of the food and drink. However, the rooms are dated, heavily lacking plug sockets, the WiFi doesn’t reach a lot of areas of the hotel, and the facilities in the room feel ancient. For the price paid I would have hoped for a better standard of room, but aside from this I had the same great Holiday Inn experience I’d expect.

Quality of bedroom was good, enjoyed use of gym & pool

Nice reception/bar area but air conditioning in room was useless and it’s a very stuffy hotel

Not a place I would stay at again. The first room I was given had a strong smell of smoke despite being smoke free hotel. I was then given an executive room on the second floor which was far better. Cleanliness was good but the whole place apart from the breakfast and bar needs updating. Staff is nice and accommodating.

Enjoyed our stay clean frendly staff good bar and food. Many thanks 😊

I had a very comfortable stay at the hotel. Perfect for my preparation to run in the Newport Marathon. The food choices were good and the staff were friendly.

We stayed in a family room, two adults and one child, and there were only two towels and two cups in the room on arrival. The sofa bed was extremely uncomfortable for my son to attempt to sleep on. Three of the lamps in the room didn’t work.

Convenient for motorway users

Peaceful. Friendly staff. Very helpful.

An older hotel that has had a modern make over. Staff very friendly and helpful, made taxi reservations, opened breakfast early when we had an early departure! Great bar with a good selection of non alcoholic options! Easily accessible from the M4.

Lovely friendly staff and everything very clean.

Only issue was that I thought I had paid for breakfast! That said, Emma was a great help.

Stayed with my child who lived the sky tv, great shower , lovely breakfast , friendly staff, great price and close to the icc which we were visiting so perfect location. Would stay again

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