Courtyard by Marriott Portland North

探索 Courtyard by Marriott Portland North
8.0
非常好
來自 744 則評論
清洁度

8.6

客房舒适度

8.2

地点

7.8

服务和设施

8.4

旅行者評論 Courtyard by Marriott Portland North

每頁評論數
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热门评论
qiang
6.0
/10
435 幾週前評論

Hotels.com verified review

前台只有一人,办理入住手续等待时间长了些,其他都不错!
Keegan
icon-休闲 双人入住
休闲 双人入住
4.0
/10
13 幾週前評論

Expedia Group verified review

We checked in, walked up to our non smoking room and it stank of cigarettes, was very outdated and dirty (stains on the couch, carpet, etc). We went down and requested a new room from the staff and they obliged moving us to a new room which did not smell of cigarettes which was good. Then upon checking out I checked my credit card statement and found they had charged me over $500 in various invoices even though I paid in full prior to arriving to the hotel. I called them the day after leaving and requested a refund. They said they’d look into it and call me back or send an email. They never called or emailed so I had to call ever single day for a week to try and get to the bottom of the charges. Very frustrating experience to deal with a company supposed to be focused on customer service and hospitality.
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Dean
icon-商务和休闲
商务和休闲
4.0
/10
13 幾週前評論

Expedia Group verified review

Clean rooms. The room keys rarely worked and I had to get new room keys everyday.
Isabel
icon-休闲 双人入住
休闲 双人入住
10.0
/10
14 幾週前評論

Expedia Group verified review

We only came for a night and at the end we extended for another day. It has a convenient breakfast if you buy it when you book the room Nice. In front of the river peacefull
Ryan
10.0
/10
14 幾週前評論

Hotels.com verified review

My only complaint was upon check-in. I had remind the person that I had a car. They told me park in the garage with no directions as to were it was. FYI it was below the hotel and they didn’t tell me about the amenities they just gave me a paper to read. For most people these things wouldn’t matter but sometimes it’s the little things. Still really liked the Property and if ever there will definitely stay again!!
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Jeannette
10.0
/10
15 幾週前評論

Expedia Group verified review

Love it
Alicia
6.0
/10
16 幾週前評論

Expedia Group verified review

We had an accessibility room and by the time we settled we realized the shower had no curtain. I didn’t know if this was standard but water went everywhere. I was too tired to care, unfortunately when we were watching a movie the screen would randomly black out. I put fruit in the fridge and when I went to retrieve it, it was frozen. Also our neighbors above us were having a marching parade because I could hear every footstep. I will say it was a very clean and the staff were very friendly.
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Miles
icon-休闲 双人入住
休闲 双人入住
10.0
/10
16 幾週前評論

Expedia Group verified review

This place is better than the courtyard by the airport. Much better night's rest.
Stephen
icon-朋友和家人
朋友和家人
6.0
/10
16 幾週前評論

Hotels.com verified review

We were expecting better from a Courtyard Marriott that we've been to in other locations.
Lorena
icon-休闲 双人入住
休闲 双人入住
10.0
/10
16 幾週前評論

Expedia Group verified review

Loved it! Very clean, staff is nice.
Michael
icon-商业 亲子同住
商业 亲子同住
8.0
/10
16 幾週前評論

Expedia Group verified review

Pool area could use a deep cleaning
Darlene
icon-休闲 家庭
休闲 家庭
8.0
/10
16 幾週前評論

Expedia Group verified review

it was a convenient location for why we were there :)
Jeanne
icon-商务和休闲
商务和休闲
6.0
/10
17 幾週前評論

Expedia Group verified review

What I disliked the most was how rude all but one employee was. The housekeeper was lovely. All of the receptionists were rude, some not even bothering with eye contact. Rude tones. Rude comments. Defensiveness. I can't think of a time I was treated with so little (as in ZERO) courtesy and positive customer service. The room was fine. Clean enough, though there were hairs on the walls of the shower. I'm guessing part of that is because the shower heads are old and affixed in place. Hard to spray down the walls - or the body - with style of shower head. The second most egregious issue was that I specifically paid for breakfast to be included and the "receptionist" at the time said we didn't. It was a lie and cost me money. The blessing was that we went somewhere else for breakfast and never looked back at the dingy dump that is this hotel. So disappointing for a Marriott property. I will definitely rethink my attitude towards Marriott. No automatic positive regard anymore. Dump. Do not stay here unless you absolutely cannot afford something better.
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April
icon-休闲 双人入住
休闲 双人入住
8.0
/10
17 幾週前評論

Expedia Group verified review

Beautiful view, friendly staff. Good food on site but just 1 restaurant within walking distance otherwise. Property’s highlight is the patio and fireplace, rooms were clean and bed was comfortable. Weird detail but the sink in the room had a facet that barely stuck out so it was impossible to wash your hands without water getting on the back counter. Not a big deal, just an odd (and memorable) choice.
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Paula
icon-休闲 家庭
休闲 家庭
10.0
/10
17 幾週前評論

Expedia Group verified review

Bed was very comfortable and room was clean. Even though the hotel seemed to be full of golfers, the atmosphere was very quiet. It would be nice to have complimentary tea and coffee in the reception area as in other Marriott Courtyard hotels that we have stayed in. The only tea pods available were green tea, but black tea would have been nice.
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Vanesa
icon-家庭
家庭
10.0
/10
17 幾週前評論

Expedia Group verified review

Good night stay
Midori
icon-休闲 家庭
休闲 家庭
4.0
/10
18 幾週前評論

Expedia Group verified review

Staff was slow. There was no front desk staff at all from time to time. Restaurant staff are excellent.
Destiny
icon-休闲 家庭
休闲 家庭
6.0
/10
18 幾週前評論

Expedia Group verified review

Unfortunately as a Hilton girly I'm used to breakfast but they just had a small cafe kind of thing also my shower doors weren't closing properly but overall it was decent quiet located well and friendly staff
Sara
6.0
/10
18 幾週前評論

Expedia Group verified review

The shower was not properly cleaned- there was hair on the floor
Jennifer
icon-朋友和家人
朋友和家人
10.0
/10
18 幾週前評論

Hotels.com verified review

My husband, daughter and I were traveling back home and stayed one night because we know courtyard by Marriott from past trips. We are so happy we stayed at this hotel. My husband is disabled and they allowed us to check in early, we got a room on the top floor with a balcony and a beautiful view. We will be staying here again for sure. We loved the gated garage as well. Parking $15 but worth it.
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