Dalhousie Castle

探索 Dalhousie Castle
8.8
非常好
來自 866 則評論
清潔度

9.0

房間舒適度

8.8

地點

8.2

服務與設施

8.8

旅行者評論 Dalhousie Castle

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Verified traveler
icon-與親友同行 家庭
與親友同行 家庭
8.0
/10
344 幾週前評論

Hotels.com verified review

地理位置方便,從火車站沿公路步行只需約20分鐘,整體尚算舒適,食物味道一般,但餐廳營造的環境及氣氛一流,值得一住
Neil
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
15 幾週前評論

Hotels.com verified review

Wonderfully unique opportunity.
Bruce
icon-與伴侶同行
與伴侶同行
10.0
/10
15 幾週前評論

Expedia Group verified review

The property is beautiful and well maintained. The staff were extremely helpful. Dining in all three restaurants was superb. We would definitely go back. The Falconry experience was amazing. Just be aware it is not run by the hotel but it is on or adjacent to the grounds. A two minute walk from the lobby.
Anna
icon-與伴侶同行
與伴侶同行
2.0
/10
17 幾週前評論

Hotels.com verified review

Our stay at Dalhousie Castle was extremely disappointing from start to finish. Despite booking a suite months in advance, we were downgraded on arrival due to a maintenance issue and given little choice but to accept a basic room far below what we had paid for. The alternative offered was a modern lodge suite that resembled an add-on conservatory, hot, lacking privacy, and completely at odds with the castle experience we had booked. While a credit against dinner was offered at the time as compensation, I later established that this was substantially less than the actual difference in room rates. The room we ended up in was also missing basic amenities, including a mirror in the bedroom, meaning I had to use my iPad as a makeshift mirror to dry my hair. Service throughout the stay was disorganised and unprofessional: reception was often unmanned, staff could not locate room service menus, and we were asked to return with our own order written down. Breakfast was poorly managed, with long waits, insufficient staff, and even basic items such as plates, fruit juice, preserves, and peppermint tea unavailable. While there were a few bright spots, particularly the quality of the dinner and service in the restaurant, the overall experience fell far below expectations and did not reflect the standards or value advertised.
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Jennifer
icon-與伴侶同行
與伴侶同行
10.0
/10
17 幾週前評論

Expedia Group verified review

Beautiful castle with a wonderful staff that made us feel really welcome. Food quality is amazing.
Mary Jane
icon-與兒童同行
與兒童同行
10.0
/10
18 幾週前評論

Expedia Group verified review

Just a all around beautiful place inside and out so clean and well kept breakfast was outstanding lovely staff made us feel like family showed us all around and it was like a fairytale would love to come and visit again soon thanks so much
Jodi
icon-與伴侶同行
與伴侶同行
10.0
/10
18 幾週前評論

Expedia Group verified review

Everything was perfect! The room was beautiful! The staff was so kind! The food was amazing and definitely make time for the falconry experience!
Ethan
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Expedia Group verified review

Wonderful place. If you've ever wanted to stay in a castle, this is it. Great property, wonderful staff, outstanding dungeon dinner experience and beautiful grounds to walk around. I would stay here again.
John
icon-與朋友同行
與朋友同行
10.0
/10
19 幾週前評論

Expedia Group verified review

The property is beautiful! The rooms are newly renovated and staff were amazingly attentive. Breakfast each morning was delicious. Whiskey selection is top-shelf (ask to see the hidden whiskey vault). Only rated 5-stars because 6-stars wasn’t an option!
Valerie
icon-家庭
家庭
10.0
/10
19 幾週前評論

Expedia Group verified review

The castle was absolute perfection. The staff were so helpful, attentive, and professional. The atmosphere and decor were amazing. Our stay in suite 29 is one we won’t soon forget - from the original stone walls to the copper bath tub to the beautiful linens, everything was memorable. The bar and the library were very enjoyable and relaxing. The falconry on the grounds was just fantastic. We would highly recommend this experience.
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Susanne
icon-家庭
家庭
10.0
/10
20 幾週前評論

Expedia Group verified review

Beautiful property, perfect setting. A highlight for us was dinner. Truly exceptional. We also did the Falconry experiece and loved that as well.
Jordan
icon-與伴侶同行
與伴侶同行
10.0
/10
20 幾週前評論

Expedia Group verified review

It was really a dream come true to stay at Dalhousie castle! Loved the history, and the staff were so friendly and accommodating!
Céline
icon-與伴侶同行
與伴侶同行
10.0
/10
21 幾週前評論

Hotels.com verified review

Incroyable! Lodge impeccable, sublime, d'une propreté absolue. Accueil très professionnel, sympathique. Cadre magnifique. Le lodge est niché dans la forêt. On a mangé au Ramsay, le service était parfait, le personnel très sympathique, les plats supers bons. Je n'ai rien a redire sinon que Lady Catherine n'est pas venue hanter notre chambre. Je recommande a 100%
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Dawn
icon-與朋友同行
與朋友同行
6.0
/10
22 幾週前評論

Expedia Group verified review

Grounds and castle were beautiful. Unfortunately spa facility’s were not open, nor were 2 of the 3 restaurants. Service was somewhat inconsistent, especially at the bar. We sat for 10 minutes before bartender acknowledged us, only after me asking if we could get a drink. Same experience in the restaurant - one night was great and next night we weren’t even offered wine and drink list. Very odd.
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Dana
icon-與伴侶同行
與伴侶同行
4.0
/10
22 幾週前評論

Expedia Group verified review

Forgotten Vows. Terrible communication. I booked the castle for my vow renewal 7 months in advance. And made reservations for the Dungeon. I spoke with the event planner and assumed everything was set. 3 weeks before the date recieved an email stating the suite was unavailable and they had changed us to another room no other details. And the restaurants were closed. When I emailed back asking for more details the planner called and said they had a wedding the day before and they got precedence. They had made a mistake and I shouldn't have been able to book in the first place. I get it money talks. The wedding brought in a bigger profit. They said they had a room they'd just finished that would be great for us. It Definitely wasn't finished. No mirror, to get ready in my wedding dress, I used my phone. No cold water, the regulator didn't work so you we scolded, no closet rods, no phone, 4 flights up and you'd have to go back and forth to reception( not that anyone was there to help you anyway) no clock, no fridge, no garbage can, it seemed it had just been finished but no one had finished the punch list to make it suitable for guests. We were an after thought. No one told us anything no one knew anything. We couldnt do archery or falconry but other guests could. We were told the new owner is trying to make this a 5 star hotel. My advice. Replace the MIA event planner and reception staff. Keep the chef, (great food) keep Kim and Shawn excellent customer service skills.
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Nadine
icon-與朋友同行
與朋友同行
10.0
/10
24 幾週前評論

Expedia Group verified review

The breakfast selection was excellent!
Stefanie
icon-家庭
家庭
6.0
/10
24 幾週前評論

Expedia Group verified review

We arrived at 1 as we planned with the staff. We were given a room at 4:30 at the top of 6 flights of stairs with a telephone that didn’t work to call the desk. The room had no air but radiated heat, so it was uncomfortable at night. The staff was extremely friendly and polite. They actually carrier our luggage up those 6 flights of stairs. We couldn’t ask for nicer people. The couch in the room was extremely low quality and the only thing to set on if you wanted to watched the television that could not be watched from beds. The towel warmer didn’t work and beware of children taking a shower. I honestly believe someone could be seriously burn themselves in the shower.
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Marilyn
icon-與伴侶同行
與伴侶同行
8.0
/10
25 幾週前評論

Hotels.com verified review

this is a lovely castle. the room was very comfortable. the desk staff was not as helpful as I would have liked. they really need to update their website to reflect what they currently offer. we were asked about reservations to the falcons. we had no idea what she was talking about because nothing is mentioned on the website
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Cynthia
icon-與伴侶同行
與伴侶同行
10.0
/10
26 幾週前評論

Expedia Group verified review

Totally wonderful place. They treat you like family. Great food. Great ambiance. The spa however was closed.
Clare
icon-與兒童同行
與兒童同行
10.0
/10
28 幾週前評論

Expedia Group verified review

Gorgeous castle close to Edinburgh! So far the main areas are renovated and they are stunning. The aesthetic blends castle feel (gold mirrors, beautiful wooden buttresses, textured wallpaper) with fabulous modern touches (lighting and tiling). We stayed in suite 27 and it had luxurious touches throughout (copper bathtub, double headed shower, new tiling, beautiful new bed) mixed with remnants of the castle feel (tapestry headboard and ancient well (secured) . The bar was classy and had a wide array of wine and full bar on display. The dining room was gorgeous and we had a phenomenal dinner and breakfast. The library is a great spot to read and has a hidden whiskey room. Ask for the castle tour! So glad we stayed here!
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