The Room is comfortable. Staff is nice

Can’t fault it other than no air con but aware this wasn’t the fault of the hotel. I will stress, they did provide fans

Es increible que en todo el hotel no funcione el aire acondicionado y que aparte de todo uno resulte regañado por la gerente en turno por no leer los correos preventivos de Expedia. Aunque los hubiera leído, no cambio nada. Fue un ¡Tómelo o déjelo! Urge un buen mantenimiento a todo el hotel. Elevadores, cuartos, área de restaurante.

Hotel was a basic chain. We were only there 1 night. Were seeing Peter Kaye at the O2. My only real gripe was breakfast. The buffet items were very limited abd of poor quality. The sausages were terrible, bacon very salty, hash browns were inedible.

Parking was quite expensive

The staff here have been the best staff I've ever met in a hotel chain. The area is very quiet with just a 10 minute walk to the 02. If youre going to an event i would recommend staying here!

J’ai passé un agréable séjour dans cet hôtel. Cependant, dans les points à améliorer j’ai trouvé la chambre un peu petite et manquant de rangement. Avec nos deux grosses valises, nous nous sommes sentis à l’étroit. Pour un séjour d’une semaine, plus d’espace et de rangement auraient été appréciables. J’ai également été déçu par le service de nettoyage de vêtements. Il était cher et n’a finalement pas pu être effectué, ce qui m’a coûté 10 £. De plus, certains membres du personnel semblaient peu motivés lorsqu’il s’agissait de fournir des services ou des informations. En revanche, les lits étaient confortables et l’hôtel était bien situé, à 10-15 minutes à pied de North Greenwich et d’un centre commercial. Le quartier est vraiment bien, safe. Le petit-déjeuner était excellent et copieux.

Great location if you are going to the O2. It is just down the road, easy walking distance. Staff were friendly and helpful.

We stopped for one night as a pit stop to Le Shuttle and to explore London, arrived early sorted an early check in for us and made sure we had air conditioned rooms. The reception staff were very friendly and helpful. Next morning we had breakfast before we left, which had a good range of food and drinks.

Food options is okay. I would like to suggest that instructions about using the key to enable the lift be explained during check in.

Clean room, comfortable bed with good facilities. Staff very helpful and friendly. I am staying at this hotel again in a couple of months time as in ideal walking distance to the 02 arena.

Stayed here for 1 night for a concert at the O2. Very close to the arena. Quick bus ride away. Arrived early and was able to check in 45 minutes early which was good. Room was ok, did the job. Disappointed that the room didn’t have a fridge as it was warm and I needed to leave a drink and sandwich in the fridge. Bed ok, pillows comfortable. Basic selection for breakfast from toast, cereal, yogurt, full English but good breakfast. It is frustrating having to pay for parking in a hotel when the car park is the hotel car park. Parking should be free for hotel guests. Staff were welcoming and the check in process was quick. I would stay here again if coming to the O2.

Personnels très sympathiques, gentils. Seul bémol pour le canapé lit pas confortable et pas fait pour 2 ados ou adultes

No air conditioning ! . The room was so hot , especially with the warm weather . As the windows are fixed closed , there is no means of fresh air .The hotel supplied a small fan , which was totally unacceptable , was impossible to sleep at night , only managed three hours sleep ! . I paid £185 for this !! .

Room clean with a good layout and comfy beds.

First staying at HIE Greenwich and it was a good one. Staff friendly and approachable, hotel room was clean, breakfast was great too lots of cold and hot options. And leas than a 10 minute walk away from the 02 arena and IFS cable cars.

Staff was courteous, comp breakfast was good, were able to accomodate by allowing earlier check in. Room could've been cleaner however, needed more thorough vacuuming, and dust particles from A/C unit littering furniture beneath it.

Air con not working but staff was helpful in canceling reservation for us

Nice stay. Stayed Just 1 night nice breakfast. Clean 10ish mins from O2 arena

A busy morning breakfast service but staff were on top of everything. Just a lovely stay from start to finish.