bad air conditioner, and no tissue no walter no slippers in room, very noisy&terrible food

El punto más negativo de nuestra estancia fue el proceso de check-in. Llegamos al hotel antes de las 14:00h y, sin una explicación clara, no tuvimos acceso a una de nuestras habitaciones hasta pasadas las 16:00h. La persona que nos atendió en recepción mostró una actitud muy poco servicial y antipática, lo que empeoró la experiencia.

Atendimento excelente por parte de toda a equipe

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The floor in the room was horrible, I’m not sure if they really clean the room. Floor was dirty, can see dust and stains on table and sofa. Didn’t even clean the toilet.

Overall a good hotel. Large rooms but it’s noisy so very much family focus. Not recommended for couples who want a retreat. Not much variety for breakfast. Rooms are large but the sofa beds are painful!

Un accueil et un service très professionnels. Reactif a toutes demandes en terme de service dans la chambre et au sein de l'hôtel et le personnel a l'ecoute et disponible pour des renseignements sur les activité sur Seville et tous nos besoins .Endroit prestigieux.

Mooi hotel!

Bon service , propre et agréable

Great family hotel! Gym was the highlight of my stay! Open 24hrs! With new equipment.

It was a family friendly hotel. They had a pirate theme throughout the hotel and the kids loved that.

Adoramos, atendimento do staff nota 10. Piscina temperatura perfeita para dias de calor intenso! vamos voltar com certeza

Very clean and resort atmosphere. Great for families and or couples. Very good breakfast options

Estupendamente! La habitación limpia , espaciosa y con una televisión enorme jajaja la piscina muy bonito y los precios del bar piscina bastante buenos , tuvimos un problemilla el último día y Mercedes lo solucionó de momento con una amabilidad y profesionalidad increíbles , repetiremos sin duda .

Large room high standard, gooid service but far from the center of Sevilla, need to take a taxi

Above and beyond! Exceptional value for the price

Excelentes instalaciones!

Grande variedade no pequeno-almoço, espaços amplos, diversos, iluminados e agradáveis. Recomendo utilizar o estacionamento do hotel devido á vandalizacao e roubos na viaturas no exterior

Very spacious lobby and nice garden area in addition to a kid-friendly outdoor pool. Great breakfast buffet. Very friendly and attentive staff.

I really enjoyed the breakfast buffet at this hotel—it’s super convenient, especially when traveling with kids. The staff were also very friendly and welcoming. The only downside was the location—it’s a bit far from most attractions, so we had to rely on taxis to get around. While buses are available, they’re not the easiest option with little ones. If you don’t mind taking a taxi, I’d still recommend staying here. Be sure to take advantage of the breakfast buffet and the pool—it makes the stay feel much more relaxing!