Very nice!

Amazing! The staff was courteous. The atmosphere was luxurious, and the people are friendly. Would stay again 10/10

みなさんが親切で楽しく　トラブルも親切に親身に対応して下さった。本当に感謝です！ またぜひ滞在させて頂きたいです。

Nice

Excelente!!

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.

Personnel aimable et très sympathique,

The location was perfect for my needs, and I appreciated the hospitality. I’d definitely recommend this place to others and would stay again in the future.

Top notch customer service

Premium English hotel, well located for tourism, shopping, business etc. *2 mile walk to Lloyd's of London/the insurance mile.

This was the first time that myself and my wife have been to this hotel. From the minute we walked through the door, the staff couldn’t do enough for us. We used one of the in house restaurants on the final evening and apart from when one of the servings was cold and was changed immediately the food was out of this world as was the breakfast this morning. The staff in the restaurant were excellent, very knowledgeable. The actual room we had was out of this world.

The staff really couldn’t be any better, helpful, attentive, friendly, we stopped in a superior room and were directed to the 9th floor, the room was not 5 star, the furniture was old and dated, was damaged in areas and badly repaired, the shower screen was too small for the shower and resulted in water flowing all over the bathroom floor, the tv worked intermittently, was slow, too big for the room so much so the door banged into it, the view was HORRIFIC, backs of buildings, we went for my wife’s birthday and the non rainfall/soaker shower she had to hold herself to shower and the head was broken, loose and span in her hand so she had to hold the hot part with a flannel to shower. This is the second time we’ve stopped here, the first time was outstanding, this time was really really poor and had we not be rushing to catch the train home the lovely staff would have had our full frustration

This immaculate hotel has everything! We loved the location. Enjoyed the restaurants. Staff were very accommodating and generous. Will stay again!

Excellent in all ways

A beautiful hotel, lovely spacious clean rooms. Fresh water, free minibar, use of dressing gowns and slippers. Amazing breakfast and we had dinner at the Savoy Grill, we had the Savoy Grill Experience which was amazing. The American bar did wonderful cocktails too. All of the staff were extremely friendly and happy.

Elegant hotel. Excellent location. Exemplary service.

Great hotel / great location.

Staff was amazing and the room was fabulous. Perfect location. Would have given it a 5 except we could not get a hot shower our entire stay, shower was lukewarm at best and the tv did not work for several days (they had to come back two days in a row to fix it).

Todo excelente

Absolutely stunning from check in to check out. Staff were very attentive, everywhere was clean. Cannot fault it .