Great

The women working at the front desk were outstandingly helpful, polite and friendly! the room was super clean and i had a great view from my room. I will always stay here again. the neighborhood is super cool, lots to walk around and shop and eat.

Staff wer helpful, room was clean but it (classic room)was very small and the bathroom was super small ( open floor space was about 2x3 to 4 feet) I feel it was overpriced at approx 220 total Overall. It was ok but there was little aound re restaurants fast food, corner store there was a mat for winter boots but so little space you had to walk on it to get to fridge or into bathroom. The decor was fine but no drawer for clothes, lighting was a bit dark and on

This place was perfect. It was clean, had beautiful rooms, friendly staff. We will definitely be back!

We loved our stay at the Sens. Great location. Clean, good sized room. Comfortable bed and pillows. INCREDIBLE team working at the front desk. We felt very welcomed, they answered all of our questions and went out of their way to make sure our time in Montreal was amazing. We will be back.

The staff were helpful and friendly.

Staff was great and helped me find my way to the location. Initially got sent to hotel that was closed. Very helpful and friendly Spacious and clean room. Awesome shower but water pressure took time to get warm.

The facilities were mediocre at best. The shower was not working well at all and the room was not well kept. Temperature control was broken that it was too hot for sleep. Billed as a luxury hotel but is anything but. Check in was fine. Staff were fine.

L’eau n’était pas très chaude! Mais, nous êtions dans une période de grand froid. Je ne sais pas si c’était en lien.

Nice spot

The hotel was nice but I give them 3 stars because the valet parking left a lot of ice in the temperature knob in the car and then with salt inside the knob was making sounds. The other knob of fan speed of course was clean and did not have the same squaky sound with crap inside of it. He should have taken the gloves of to move the temperature, it was all dirty and cover in snow on the control zone because of this. No I will not trust that valet parking guy again with any car because of the lack of care. That never happened before to be honest.

friendly staff, coffee machine, convenient location

nothing

I had no issues, great location, great service

Staff was very helpful, gave us a map and showed us some areas to check out. The room was clean and comfortable.

Room was clean and staff was very nice!

Pas déjeuner sur place

Very beautiful, unique in style hotel with bice latge spacious rooms, with the best pet and parking policy avaliable. No vending mavhines but they had water bottles downstaors, the staff was so nice, helpful and courteous, they also had valet parking dor a fair price! Definitely recommend, close to everything within qalking distance the bell centre we walkined to a a hockey game, and the undergound city as well, it was awesome!

Staff was very nice. Good location. Room was in bad condition. Dust caked on the walls behind the front door Tiles coming up in the shower Shower head, and knob not fastened to the wall Water damage on ceiling in shower, as well as entry (wall behind the shower) Crackfill/patch unfinished in ceiling Bathroom fan spins 24/7 even when not on Takes ages for hot water to reach shower $2 to use a Keurig... seems outrageous for coffee everyone else gives for free. Not enough parking, which is problematic in downtown Montreal

I had made two separate reservations for two rooms from 1-3 Jan and 3-6 Jan2026. However, I cancelled the second room today and cut short the stay and checked out on the 03Jan. the concierge staff was rude and defensive. This was pathetic to say the least. She could not locate the two separate reservations and blaming the customer. She should not be at the reception. Also the put door freezing parking is 40 CAD/day which is a bit much. So overall the Hotel was not that good.