Great location. Close to the tram stop, shopping centers, beautiful view from the balcony. However, this hotel seems to target only. For locals. The front office only opens from 9 - 5, otherwise guests needs to call to a phone number. In our case, we didn't have australian simcard, so we didn't know how to call. Luckily, there's a lady who just came out of the office so she could help us to open the safe box, and so on. The apartment unit was very old and smell like damp clothes. There's no cups, plates and cutleries provided. Only 2 sets of bath towel, a face towel, soap and shampoo. We needed to clean our own rubbish and dumped it to the bin in the basement. They gave us 2 wifi ID that we can use, but none of them showed, so it's kind of useless. The washing machine and dryer were old and dirty. The filter were also very dirty. The cloth hanger was very flimsy. I hope they can use this review to improve their quality