Hotel for families

Spacious and comfortable, very clean

The property was overall lovely, with all amenities as required for a short stay in a hotel. We struggled on many occasions to find a sunbed. Prices for food and drinks are not as cheap as we expected with many surrounding bars and food places serving the same drinks and food for cheaper. Definitely great to go out. Breakfast was appalling, coffee and juice was super though!

Hôtel très bien situé, proche des commerces, du parc SIAM, plages... Merci au personnel et à Coralie pour les photos souvenirs... Pour résumé excellent séjour en famille

We have just returned home from a 2 week stay during school summer holidays. Lovely hotel with a few things they could focus on. We would say a great 3 star or a low 4 star. Rooms The rooms are great. We got an Alexandre club room but I’m not sure they change size so plenty big enough for a family of 4. The sofa beds are very generous. Cleaned daily to a great standard. 2 days we were only given 3 bath towels for 4 of us, but this may have just been an oversight. Food I read lots of negatives about the food, 4 adults, 2 children and we all feel the food was lovely, always so much variety of freshly cooked (in front of you) meat, always got the chips/pasta/pizza/salad/bread options too. They seem to have a different theme each night too. We often get to the restaurant at opening, we went once later and they did seem to be struggling to replenish the dishes as they were empty during both lunch and dinner. Some very large queues which I feel the hotel could rethink their layout to avoid - putting one dish behind another just slows it down! Pools The pools are great sizes, one is no balls which is nice, the other is more of a play pool. Plus the baby pool. The lifeguard even provides swim nappies should you need them (baby pool closed twice and big pool closed once since we’ve been here due to poo apparently) no inflatables allowed apart from rubber rings but this actually keeps the pool from being over crowded. Activities They did 1 or 2 activity games for the kids

Zone bien placée

frábært í alla staði en það þarf að fara í að uppfæra hótelið og færa það nær nútímanum

Staff, prices and location!

It was a lovely hotel would like to come here again

Bonjour, J’ai réservé ce séjour via votre plateforme, et je souhaite souligner la gentillesse ainsi que le professionnalisme du personnel, en particulier au SPA et au restaurant. Ce dernier mérite d’ailleurs d’autant plus d’éloges qu’il doit travailler dans des conditions inacceptables. En effet, la salle du restaurant était infestée de cafards : au sol, sur les murs et surtout sur les buffets où la nourriture était exposée (voir photos jointes). C’est tout simplement inadmissible. Je ne comprends pas qu’un site comme Hotels.com recommande encore un établissement présentant d’aussi graves manquements en matière d’hygiène. Cet hôtel est censé être un 4 étoiles ? Il ne les mérite clairement pas. Nous avons signalé le problème sur place, mais n’avons reçu que de vagues excuses et aucun geste commercial, ce qui aurait pourtant été un minimum. J’espère que ce message ne restera pas sans suite, tant en ce qui concerne une éventuelle sanction à l’encontre de l’établissement qu’un dédommagement à mon égard. Dans l’attente de votre retour, Cordialement, Jérôme BOULICOT

This is a hotel more suited for families- the pool area is ok at best. Breakfast ok - has no outside dining area - mega noisy in restaurant.

Very central good stay

Top hotel in the centre of Las Americas

Not a bad hotel but much better ones in the area.

Overall a nice stay, good dining and facilities. Was only weird that they charge for the safe box.

Var afsted med familien- god beliggenhed men meget hårde senge, og meget nattestøj dårligt internet og morgenmaden var meget kedelig- fitness rummet var ok kvalitet sammenlignet med andre hoteller i samme område og pris- alt i alt en ok oplevelse

A very good clean hotel ,there was someone often cleaning and polishing,the reception area, corridors and outdoors around the pool. Daily room service was fine although some days the tea and coffee sachets weren't replenished. The allocated room on 4th floor was compact, the bed very comfortable and it was in a quiet location. The bathroom was larger with a modern walk in shower and the outdoor patio was even bigger with a large sunbed for private use. Half board food was adequate, breakfast offerings a decent choice but a bit repetitive. Evening meals were better. I eat fish and seafood daily and there was a good varied choice of fish dishes throughout the week. Location of hotel is very good just short walks to the beach, the shops and the bus stop to travel further afield from the locality and to and from the airport (bus route 40) Enjoyed my stay that much i've booked up again for February 2026

Super dejligt hotel. Med alt der hører sit til. Vender meget gerne tilbage Mvh 2x Hansen

The Hotel was not clean at all... towels were stained, hallway rug and couch in the room as well Glasses in the room dirty

Lovely hotel, but lots of kids.