At one time this was a very nice hotel which I stayed at frequently during my working career. Unfortunately this time, a problem with the TV, no hot water for 2 of the 3 nights we stayed, (cold showers), the bathroom sink drained very slowly (pipes needs to be flushed), our balcony floor appeared to be under renovations or they removed the old flooring and are thinking we wouldn't have noticed. When we mentioned the hot water issues the reception simply said thanks for letting us know and they would make a note. That was it.
All this can be resolved if management cares to address and improve maintaining the property. Perhaps we just got the 1 room that requires attention. All other aspects of the hotel were very acceptable.