Bed, blanket & pillows were OK. Room was clean. Most of the staff were friendly. UNFORTUNATELY, 2 of the 3 guest elevators weren't working & just 1 of the staff elevators were working! And the guest elevator that was working sounded horrid, as if it was about to have a cable snap or something. At those prices, broken elevators are unacceptable! Had to wait 30 minutes for elevator! This property is attempting to be upscale & classy, but this brings entire experience way down! Could here loud guests from next room & family with very loud children several rooms away