the property

We stayed for 5 nights. Very friendly staff, nice atmosphere, lots to do, amazing gym, good classes and the pool area was good. I felt as though the pool had lots of chlorine as my eyes started watering in the pool even when I had my googles on. The pool water also started stinging my face. Nice enough bedroom and bathroom. The room was clean and the bed was very comfortable but the heat made it very difficult for us to sleep. There was a small fan in the room but it did nothing to cool us down.

Hotel room too hot but apart from that- brilliant

Nice & clean. Pleasant stay

I was charged £5 each for my son and I to use the pool facilities. Thought this was disappointing as I've stayed a few times and was under the assumption this would be included within the price.

Bed was comfortable but the duvet was thick and so far too hot for summer Decent bar with food options

Location: Optimal. Cardiff city centre is accessible within minutes by vehicle. Design: Modern aesthetic. Interior decor is cohesive and visually agreeable. Personnel: Consistently courteous. Assistance rendered with efficiency and a smile. Accommodation: Sound insulation is substandard. Audible disturbances from adjacent rooms and early morning gym activity resulted in sleep disruption. Low-frequency vibrations were perceptible. Breakfast: Quantity acceptable. Nutritional value skewed toward less healthy options. Conclusion: Suitable for short stays; however, significant auditory interference may compromise rest quality.

Very friendly staff and very welcoming

I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-)

A convenient location with good transport links close by to get into the city

Amazing stay. We came for the first oasis gig. Havent been to wales for many years and I can honestly say the staff here especially the staff at reception made this stay incredible . Rapid check in . Just brilliant . Thanks for looking after us

Good

stayed here for 2 nights give it a 9/10 overall . Only reason being room gets too warm even with the fan.

Ok

Nice rooms but no air con

Friendly staff, good food and convenient parking. The Pool and facilities are lovely. Unfortunately the cleanliness of the room wasn't up to scratch. A layer of dust over everything, and even what appeared to be a blood stain on the wall... Was a little off putting

Suoerb, bug not easy to get in and especially out of Cardiff city centre.

great hotel which is nice and modern and clean with very friendly staff. However why do rooms not have air Con? There is a fan but this just moves warm air around and windows can only open a little bit and so bad nights sleep as so uncomfortable.

Easy check-in, friendly staff. Had salmon that wasn’t cooked through - was dealt with appropriately and cost refunded. Pool and spa area was lovely but a little busy.

Village usually has air con this one doesn’t room was boiling was clean and nice.