Need to update the body washing gel Toothbrush and toothpaste

有D職員態度不好

Bad hospitality and bad management. The hotel was under renovation but I was not informed of. In the morning sharp at 9:00am, hammering sound just right above my room awakened me. When I stepped out the room, I found that my room was just like sitting in the midst of construction site. I went to reception desk, the staff was rude and said they are lawful to work. What a hospitality it is! I was very disappointed and angry about this. When I made a request to contact her manager, she told me that he is busy and so I have to sit aside and wait without knowing how long should I have to wait. I am sure that she had not pass my complaint to her head.

Room is large and comfortable.

Not bad.

The hotel is close to Gilmore Station and Brentwood Station. Just need to walk 7-8 mins to get there. Brentwood Centre is nearby.

Location is great. The restaurant at the hotel is reasonably priced and the food and service is good. However the air conditioner in the hotel room is placed literally next to the bed on floor. The fan of the AC could not be flipped so the AC had been blowing right to my face when I slept!

如果你喜歡就寧靜的住房體驗，建議可以避開面向馬路的房間，因為SKY LINE的聲音會較為明顯。 房間內有微波爐、冰箱簡單的餐飲器具，挺不錯的，但可惜無法自己料理食物。 不過整體住宿體驗還不錯，附近的機能也很好，值得推薦!

No hot water and everything is very old and not clean. It’s the worst hotel I have ever stayed.

Close to the Skytrain station which made it easy for us to get to the concert. Hotel is very clean and bright, staff is excellent! There is a Cactus Club across the parking lot so great dining too! Definitely recommend it.

Rooms are large which is nice but the updating has been pieced together so lots of interesting patchwork has gone on. Could use new paint, carpet etc, and maybe lose the glass blocks?

The beds are terrible…very lumpy…..not comfortable

事情があり予定していた所に急遽泊まれなかったため、夕方に当日予約を入れましたが、スムーズにチェックインできました。レンタカーでしたが、駐車スペースは十分にあり困ることはありませんでした。最寄りのSkyTrainの駅からも徒歩で10分程度なので車がなくても大丈夫です。 建物は多少古いですが、改装してあり部屋は清潔です。我々の部屋は十分な広さがありました。 周辺には大きななスーパーが複数あり、レストランも複数あります。 ゆとりがある宿泊先を求める方には、中心部から少し離れていますが良いと思います。

Staff

Good all round ! Enjoyed my stay!

There are no tooth brush and paste in the room. I phoned the front desk and the man said yes, you need to come down to take your own. And no bottle water provided.

The building is a bit older but it was very clean and very comfortable. The perfect location for our stay

The front desk clerk was very kind and personable. The room was nice - there were scuffs on the walls, but thats to be expected in dated hotels. The bed was clean and comfortable. The lobby was very clean and inviting.

I thought everything about this place was lovely. I would definitely stay here again. Highly recommend

Tks