Need to update the body washing gel Toothbrush and toothpaste

有D職員態度不好

Bad hospitality and bad management. The hotel was under renovation but I was not informed of. In the morning sharp at 9:00am, hammering sound just right above my room awakened me. When I stepped out the room, I found that my room was just like sitting in the midst of construction site. I went to reception desk, the staff was rude and said they are lawful to work. What a hospitality it is! I was very disappointed and angry about this. When I made a request to contact her manager, she told me that he is busy and so I have to sit aside and wait without knowing how long should I have to wait. I am sure that she had not pass my complaint to her head.

Room is large and comfortable.

Not bad.

The hotel is close to Gilmore Station and Brentwood Station. Just need to walk 7-8 mins to get there. Brentwood Centre is nearby.

The man at the front desk when we checked in was great. The room was clean. Beds were a bit hard. The jacuzzi tub was very nice

Staff was courteous and friendly. Room was clean and bed was comfy

Clean room, ease of check in, good location close to the skytrain station.

When we first arrived there pizza leftovers spilt on our room chair that housekeeping had missed, I shared my feedback that this wasn’t up to standard.

I stayed there one night and left the room the exact same way as I arrived. They kept my damage deposit with no reason as to why. Not that there was one to begin with. Avoid this place if there is literally any other option out there!

I don't have anything to complain about!!

Staff was friendly and efficient. Rooms and general hotel was clean and well maintained. Self parking is plentiful and spacious. Close to shopping and many food options. Would definitely stay again!

Hotel was clean, front desk staff very polite. Bed was more comfortable than my own! Hotel could do with a refurbishment. Everything worked, nothing broken but just dated. Would stay here again.

Easy to get to. Close to Brentwood. Reasonable rates.

Hotel had friendly staff and is centrally located.

Everything was great, I minused a star because I also had to pay to ark even tho I was a paying/registered guest.

PROS: clean, big rooms, large fridge, freezer, nice staff CONS: there was a bright light directly outside our window that kept me up all night. I didn't switch rooms because my baby was already asleep.

Nice room at reasonable rate. Quick check in with helpful staff

Was perfect everything!