I had tried to cancel this hotel booking 3 weeks ago through hotel.com ! Unfortunately, according to hotels.com CS, the hotel Had no response at all to our request for fully refund due to the Coronavirus case , therefore we couldn’t fly and had to cancel our flight !! Until now , we still waiting for the hotel to response to our refund , even now the date for staying had Already passed and we still had no response from this hotel ! Although I haven’t stay in this hotel but this kind of services is unacceptable !

O hotel é muito bonito, prático, ótimo café da manhã, bom quarto, mas o ponto alto para mim foi a sala de ginástica, incrível!

The Hilton Malta is a strange one. The room was nice however the closed in balcony was very hot. You apparently have to request an open balcony on your reservation. The hotel itself is an oasis next to a very busy built up area. The few restaurants within walking distance are all very nice, however if you venture down into the harbour, expect the usual tourist trap of bad service and inflated prices. As for the hotel itself, it certainly has it's own quirks. The main pool is fine and there's no need for the crazy 7am dash for a sunbed, as the staff will always find you a sunbed and a parasol in the unlikely event of there not being one available. However the adult pools the sunbeds have cushions whilst the ones as the main pool don't - a quirk! We stayed in an Executive room on the 9h floor. It took 5 attempts and the intervention of customer services in the UK to fix the light on the balcony - not impressed! Breakfast in the Executive Lounge was disappointing. I told the Duty Manager on check out that they should consider putting an eggs chef into the Exec Lounge. The answer was that they had tried it, however with a bit of though, they could replace the underused second coffee machine with an eggs station. As a result I had breakfast most mornings in the busier main restaurant. Would I stay there again - I'm not sure to be honest. I would rate it as a 4.5 star as opposed to a 5 star. Good but could do better. Finally, 12 noon check out is too early for a late flight home.

Great place to stay in Valletta. Wonderful location by the sea with great views and several pools.

Our first time in Malta was made all the better with our stay at the Hilton.

Excellent facilities throughout for adults and children. Friendly courteous staff. Even though one of our rooms was delayed in getting it ready for us we were upgraded to sea view from garden view. All in all we enjoyed our six night stay at this hotel and will love to return!

Whilst a large property it never felt crowded or overrun with people. With 4 pools catering for a variety of holiday makers, we were spoilt for choice but the adult only pool was a great bonus.

very nice people

All the staff at the hotel were friendly and attentive. The hotel was spotless with a good choice of restaurants serving excellent food. We loved our stay. hotelspotless

Great hotel, with brilliant facilities.

Ve

Very nice place, great rooms, and the staff was very good.

Good

Location: Hilton Malta is located next to a lovely marina with few high end restaurants located there. Getting to hotel/roads can be slightly tricky at rush hour but not a big deal Hotel itself: Lovely building, with loads of amenities as you expect from a high end hotel. Nice and clean rooms(we were in a family suit). Staff are all attentive and smiling and want to help as much as they can. Few times we were not guided to the right information, this can only be due to lack of experience. Food: we were on a half board package. Breakfast and dinner was really good, quality of some dishes could be better but the variety of food and desserts was great. The restaurants were all nice, comfortable and well-staffed. We didn’t particularly liked the dinner at Neba. In two occasions our requests at breakfast and dinner were ignored. Minor complain about the buffet is that any drink you order for your table ( tea, water, soft drinks-we didn’t drink alcoholic beverages) will be charged to your room. This was not mentioned to us, and Expedia did not mention on their booking and we ended up with a bill for the beverages, something that we didn’t know we have to pay as no one had mentioned, so slightly unhappy with how we were misinformed. Spoke to duty manager at the checkout and didn’t feel she really appreciated my concern as a guest, despite repeating few times that I was unhappy with this. Overall a good and nice stay but can be improved.

Comfortable, convenient,nice pools

Beautiful hotel in a fantastic location. The staff were incredibly attentive and made our stay absolutely perfect. The rooms are beautiful and well proportioned. Food and drink is excellent, particularly the lovely Quartermaster bar over the marina. Ana in the restaurant was a lovely host and made special arrangements for our daughters birthday. Prakash deserves a special mention as well for being incredibly helpful.

Formidable Tout le monde était au petit soin pour nous Nous avons profité pleinement de la piscine et des buffets Merci à tous l'équipe Hilton

Propre, magnifique

The hotel and all the staff was amazing. Everything was perfect. Our view from room 838 was so beautiful.

Very friendly staff, good location, plenty of space by the pools