透過 expedia訂了兩間房，到酒店 check in時，說有一間房取消了，我們並沒有取消房間，還給他們看訂單，錢也收了，要求他們幫我們查發生什麼事，他們說是expedia出錯，幫我們取消了房間，酒店職員叫我們自己和 expedia理論，當時我們沒有賣當地電話咭，要求職員幫我們 聯絡expedia, 但他們拒絕. 問他們借擺在 櫃檯面前的電話他們不借了我們使用大堂的電話，但又說大堂電話可能打唔出，要用房間的電話，不過是收費的，我們再要求他們查清楚時，有一位高級一些職員走出玻璃序說，是 expedia 出錯 ，我們6人商議怎樣做的時候，他們又說他們解決了，整件事我們 蒙在鼓裏 另外我們向櫃檯職員約了第二天六點半送我們去火車站等 ，第二天早上另一位職員說他們是七點鐘才送 客人去火車站 ，6 點年是沒有車，白等了半個鐘。

機場和火車站都可以請飯店來接駁非常方便 房間大且乾淨，床也很舒適 英文不好，飯店人員也很有耐心溝通

房间很大，很暖和，员工很友善。停车方便。有简单早餐，物有所值！

Very worse service and can't able to re-booking the date.

雖然有點歷史不過維護良好，算來舒適

枕头太难受了，其他都好，价格也真是贵！！！！！话说费尔班克斯住哪里都死贵。。。。。。

The pick-up arrangement of shuttle bus from the airport was horrible. I'd waited in the coldness for a long time before they could actually send a shuttle to pick me up. I was really regret to wait for it as I could probably only spend $20 to get on taxi. The breakfast was very basic. Besides, the room was fine except the heater got some sound when it worked.

广告称24小时机场接送，我没有找到，还是自己叫出租。

Reasonably good hotel. No airport shuttle is a big negative.

Excellent

The property was very nice and the staff was very friendly. The breakfast had plenty of options and was tasty.

Awful - carpets dirty, front doors didn’t lock, room had rusty dehumidifier in bathroom Breakfast was in basement which had huge dehumidifier on a table in dining room, hot and stale food

Needs new carpeting for a refresh throughout. So glad i had flipflops to wear in room! Changing outside deck lughting to downward lighting would have made it nice for me to be able have ac on overnight without bright light beaming into room. Due to necessary location of ac, you can’t close curtains to block lights angled at pillow area of beds. I put a towel up to help. Nice guy at counter upon arrival. Nice housekeeping staff. Bummer no airport shuttle- cost me $50 extra… will probably not stay again unless updates are made throughout. My room 230 should have bern $100/night cheaper due to deck staircase location and bright lights! Thanks!

Nice sized room but missing a sofa. Would have been nice to relax on a sofa vs the bed. Also a bigger tv would be beneficial!

Good

Old property

They had no heaters - yes in Fairbanks! She told me “just turn off the AC and wait for the room to heat up”. Plus, the shower had no hot water - it was hardly warm. The trashcan had flies. The hotel itself is pretty worn out too. Would not recommend it for more than a few hours sod sleep.

While the hotel facility is a bit dated, we had a good 2 day stay. It had everything we needed: Decent sized rooms with everything in working condition, an exercise room with updated equipment, self-service credit card operated guest laundry, large common areas, ample parking and an efficient location. On top of it, the staff were very welcoming and accommodating.

The room was clean and comfortable. The breakfast was basic economy hotel/motel quality. The rest of the property was run down and grungy. The staff was fairly hapless. The hotel was next to a busy expressway. Easy walk to downtown.

The property is not worth for your dollars. The property is a very old property with lot of broken interiors. I booked a room with kitchenntte. The kitchen is useless and you have to have a very strong patience to cook any food. The stove takes for ever to heat or cook your food. The bathrooms are very old with lot of broken fixtures. You have to call reception for every single need. The AC unit is a very low quality unit. The doors were getting jammed and unable to open. If you have an old age person in this room they is a very good chance they might get stuck inside. The showers were very old and the water from the cold/ heat water was either too hot or too cold. In a nutshell this hotel is not worth for 3 star. I can give a 1 star rating.