good

The price was very affordable and the location and environment of the hotel was great. The only thing that didn't meet my expectations was that the soundproofing of the guesthouse was a bit poor, I could hear loud noises from next door and the ice machine working outside of the room.

It was perfect for our activity which was across the street. The room was clean. The bed was not comfortable though. A little too hard for our liking. Also, the coffee pot ended up leaking outside the pot. Other than that the breakfast was pretty good.

Clean, quite, close mall, cheap during weekday

Staff was kind and helpful.

The hotel is very close to the West Edmonton Mall (about a 3 minute walk)! The staff at the hotel were helpful, and there was a free continental breakfast (which was pretty good). However, we did find the hotel was a bit dated and there were some things that were not working properly. Aside from that, our stay was good. It fit the requirements and it felt safe and secure!

Toilet broke during the night and we had to be moved. Front desk was not great at answering the phone when needed. No mall directories or pens in the room. Slippery shower floor.

Staff was friendly and helpful. Breakfast was meager and eating area was in a small room on the 3rd floor. The room we had smelled like a basement suite.

Liked the proximity to the mall for shopping and finner

Clean room, staff kinda rude, parking limited, shopping across the street.

The sheets were rough and the towels small

Good

Great service! Clean and good breakfast.

Rooms are clean comfortable and quiet/staff member did not facilitate me with a wash room after 2 attempts and send me across the street to the mall to use a wash room when I badly needed to go./ parking was good/ shops were in close proximity. This experience had leave a bad taste in my mouth knowing that a hotel doesn’t have a lobby wash room to use incase you need one and the staff member didn’t offer me any options on site.

The hotel is okey but the room is not clean

Basic hotel, great location.

Rooms were fairly clean . Breakfast was fare

Nice stay

It is conveniently located right across the street from west edmonton mall

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