Lovely staying experience, friendly staff, yummy food. Hope they can extend spa/gym room service hours

Lovely old building with lots of original features, helpful friendly staff and excellent facilities

An incredible beautiful building with lovely attentive staff

Härligt hotell med historiens vingslag. Underbar slottsträdgård. Nöjda med det mesta utom den yngre receptionisten vid incheckningen.

Manor House and gardens are lovely

Beautiful historic manor house, located within driving distance of some of the most beautiful towns in the Cotswolds.

Extremely professional and friendly staff, beautiful scenery however our bedroom had a spiders nest in the corner. Management did however resolve this issue and upgraded us which was lovely. Breakfast is delicious especially the strawberry jam definitely must try!

Had a lovely stay for a birthday get away. Really nice hotel with a good pool and jacuzzi. The sauna and steam room are up a set of stairs which felt odd leaving the pool area but once used to it it was fine. Sauna was way to hot for us though. Room was a basic double and i would upgrade to a better suite if its for comfort. Not to say the room isnt adequate it has everything you need and is more than good enough. Just could of had a little more luxury. Breakfast is great and food on offer is a good selection. It does get busy in the casual diner.

Beautiful property

Very poor service staff are not

Nice beautiful building, good facilities. Okayish gym and spa section. Charged t

We booked a room as part of a wedding party .wedding was at 2pm. Check in is 4pm which is quite late ,we had to be in the orangery for 4pm so staff managed to check us in 3.40pm .Room was perfect, slept well,breakfast amazing. Food at the wedding of Becky and Mark was incredible. Our first visit here and we will definitely return and use the pool/spa as we didn't get chance to on this occasion. Check out at 11am is good, no rushing around. Thankyou for a lovely stay

I had a great stay! The hotel building and atmosphere were truly amazing. The bedrooms from 12-17 got quite warm due to poor ventilation in the hallways, so that's something to be aware of. The gym was decent and the sauna, pool, and jacuzzi were a nice bonus. The breakfast was excellent, though the internet connection was a bit spotty. Despite a few minor issues, I would definitely stay here again.

You need to train your staff. Firstly to tell the truth and then train them to know where the restaurants are

We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start. The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful. We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service. The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There was also a huge generator outside, and the loading bay was noisy. (room 6 - junior suite)

Breakfast was excellent. Room requires a good renovation TV in a strange position, unable to watch while in bed

The hotel is in a nice setting within large private parkland but also convenient to the motorway and touring the Cotswolds. Parking is good and the hotel has good facilities and a nice restaurant. I had a deluxe room. Fine for just one night and the bathroom was good. However, it did not feel 'deluxe'. The fridge/ mini bar had been removed, so nowhere to store cold drinks and water: I stayed in the summer heat. Bed pillows were small and rubbish. And this not acceptable in a deluxe room.The TV system was too dated. So, I could not stream onto it with my devices.

A grand-looking property and there are some good aspects to it for sure - the dining and kitchen-related aspects are the highlight being well-cooked and well-prepared with serving staff that are courteous and good-humoured. The main hotel experience itself however is a bit of a let-down. The staff around the the accommodation and front-of-house seem worn-down and a bit disinterested. Our first room had ants in it - not just around the patio doors but they were also in the bed. The desk clerk didn't seem too concerned by this and offered no apology, simply asking where the ants were seen. We were moved to a different room upstairs and on the other side of the block (even though we'd paid more to have the courtyard...) and whilst this room did not have ants, it did have to suffer with the loud thumping noise of an event until the middle of the evening. The rooms don't have air conditioning so it's quite stifling on a hot day. The windows all have security cables preventing them from being opened properly unless you trapse back down to reception to sign a waiver and get someone to come back up (over an hour later) to unlock them for you - the chap mentioned this being a frequent request - which begs the question as to why they don't pro-actively offer this on arrival if they know it's going to happen? The creaky, super-budget desk-fan supplied fell apart when we touched it, sending a shower of dust across the room. The mattress quality was OK - which was one saving grace.

Stunning hotel and facilities. Great for commute into Bristol and Cheltenham in beautiful grounds.

We got married there in 2006 so holds special memories. So was disappointed at the amount of dust in the stairwells and around lights. Also the room was ridiculously hot and not air con. The fan did nothing to help which made for a restless night . However the food in Atrium restaurant was good and great service.