I was on a trip with my son as a gift from my wife who made arrangements. The room was booked, paid for, and i completed the check in online, where i was told i just had to pick up keys. On arrival i was asked to produce my wife's credit card (which the bank does NOT allow) for verification. As my wife was 5 hours away with HER credit card this was not possible. I therefore had to cancel the paid for booking- which is non-refundable because it wasnt 24 hrs in advance - and pay for the room on the spot, plus the $200 dd. If i need the credit card dont tell me that 'all i have to is pick up keys' .