On our first night, we were given a dirty, smelly room with broken AC and a view of a garbage dump. After our intervention, we had to move out by 11:00 a.m. the next day and were given a new, better-condition room at 2:00 p.m. It was better, but not up to the standard of a four-star hotel.

Beautiful views. Loved the calm adult only roof top pool area. Rooms cleaned well. Decent breakfast. Would definitely stay here again!

Amazing location with literally everything on your door step. Sea view rooms perfect and air con great quality. Rooms cleaned each day by friendly staff. Bar staff very polite and courteous. Front desk staff fluent in English and have excellent customer service.

pool er ikke særlig dyb, og heller ikke særlig hyggelig, aircondition kunne ha været bedre, fin morgenbuffet

I have stayed at this hotel for the last 6 or 7 years and this year was the only visit we had issues. The pool area wasn’t clean like the normal high standards and the aircon failed while we was there. We never reported the issue as friends we was with already done this. Because we didn’t moan we never got offered a free meal like our friends and they also got £100 back for the inconvenience. I messaged the hotel and nothing was offered. So basically they are encouraging guest to loan and complain rather than acknowledging they had an issue and offering this nice gesture of a free meal for the affected customers. That being said as we enjoy the hotel and location will be booking to come back in 2027.

Es war wirklich super in dem Hotel. Würden wir jederzeit wieder buchen

Exactly like the photos. Very clean and practical. Staff are very helpful.

Pictures are not what the hotel used to be. Rooms are old and not clean anymore. Very loudy as well you can hear everything. The positive thing was that the staff was really helpful 5 stars for them!!

Great view from the rooftop pool overlooking the beach. Hotel was nice and fresh, breakfast nice, and staff helpful.

Excellent staff, very clean hotel , gym and spa pool was good. Nice roof top terrace and the hotel was in a great location. The only issue was noise between midnight and 3 am in the corridors with groups of people coming back from the bars and clubs.

First of all location is excellent. Can be a bit noisy due to Irish Bar next door. On arrival our bathroom was crawling with ants (which is expected) but lots of black long hair left on shower tiles. Housekeeping not great. They give you kettle in rooms but no tea/coffee/sugar to go with it over 4 days we stayed. Glasses (4 of them) were not changed or washed even. Entertainment was awful. The animation team leader who organised the Bingo which lasted 15 minutes as doing it from his mobile phone was clearly not interested, looked desperate for it to be over with. Lots of hen parties which was off putting when you pay a lot to stay at a 4 star. As always.... many towels left on sunbeds by 8.30am which should not be allowed. Everyone was doing this before going for breakfast. Having stayed at the H10 hotel in Lanzarote, the Casa Del Mar has no comparison I'm afraid. Too many seats at reception and leading down to pool, the space could be managed better.

Es war ein rundum schöner Urlaub, das Hotel ist sehr schön und wird jeden Tag im Pool Bereich gereinigt. Mein Zimmer war auch sehr schön mit Meerblick. Dir Straße. Drumherum auch sehr sauber, abends mit offenen Türen bisschen laut aber man kann ja auch alles zu machen. Zu Fuß bis zum Strand gerade mal 5 Minuten . Personal super freundlich und hilfsbereit. Das Frühstück und Abendessen war sehr lecker und vielfältig. Ich komme auf jeden Fall wieder.🙏

Zimmer schön u sauber, hätte noch genauer geputzt werden können, aber war ok. Pool groß. Rooftop bar u Pool mit top Aussicht. Abendessen würd ich nicht mehr buchen. Frühstück gut, Kaffee, bzw Cappuccino hat mir persönlich nicht geschmeckt

Lidt bedre rengøring

Everything was perfect

Gorgeous hotel. I was lucky to have a lovely room with a beautiful view of the beach. Staff were all friendly and helpful. There could be more vegetarian options at dinner and food could be better labelled. Breakfast was fab. Loads of choice and never struggled for a table.

La chambre est très classe confortable nous avons adoré les petits déjeuners et les activités proposées

Beautiful clean beach, very relax vibe. Would recommend.

It is very cosy hotel with swimming pool, seaside view and top roof bar, making the trip very enjoyable. The hotel room is very clean too. The breakfast is amazing.

Rene rom og mye utvalg på frokosten. Fin beliggenhet til strand