I had asked the front desk if there had been cats in the room as I am very allergic to them, her response was I can’t guarantee that. I told her that I have a hypoallergenic dog due to my allergies and she looked at me like I offended her! She then proceeded to tell me that the pet rooms are throughly cleaned that they spend more time on those rooms cleaning. I said ok and took the room. The room smelled so terrible! The entire hallway smelled terrible! I was afraid to ask for another room with the check-in experience so we just suffered through it, how this hotel had such good reviews, I don’t know!