Disappointing stay despite a lovely breakfast.
Unfortunately, there were several issues during our stay. The biggest concern was that the balcony door in our room would not lock properly. We reported this to reception, but were told there was no maintenance available that day, so the issue could not be fixed.
We were offered another room, but it was considerably darker, had no view and only had a Velux window, so we decided to stay in our original room.
The room also had cobwebs throughout, which was disappointing. On arrival, we had to carry our cases up three flights of stairs, which was extremely difficult in the heat.
I will say that breakfast was lovely and the staff did try to offer us an alternative room, so I don’t want to suggest everything was bad. However, the balcony door not being able to lock was a serious issue, and combined with the other problems, it made the stay disappointing.
For the price paid, I expected a better standard and, most importantly, a room that could be properly secured.