The customer service was outstanding! The front desk, the cleaning staff, the restaurant staff. Everybody was amazing! Thank you!
Verified traveler
與親友同行
8.0
/10
14 幾週前評論
Hotels.com verified review
Overall a wonderful stay. Pillows were too soft and having a refrigerator would’ve been convenient and not have to throw out leftovers. Otherwise great bath products and clean and specious room. Wonderful staff and service even at Rosehill rooftop restaurant. Would stay here again.
Deborah
閒暇 家庭
10.0
/10
15 幾週前評論
Expedia Group verified review
The staff were helpful. The lobby had a few places to sit to relax or to eat a bagel from down the street. Free coffee and tea in the morning. The room was clean and the beds, while small for two people, were comfortable. My husband and I also enjoyed the rooftop bar one night. I would stay here again.
Elizabeth
閒暇 家庭
10.0
/10
15 幾週前評論
Expedia Group verified review
Loved our rooms, beds were comfy, rooftop bar and waitstaff were fantastic, check in was lovely, all around great customer service and nice hotel. Woukd stay again
ralph
閒暇 與伴侶同行
10.0
/10
15 幾週前評論
Expedia Group verified review
Probably the most friendly and helpful staff of any hotel I have staye, and I have have stayed in many in many countries.
anne
10.0
/10
15 幾週前評論
Expedia Group verified review
Super friendly and helpful staff. Very clean and comfortable. Perfect location for my needs, also the Rooftop was a bonus - so beautiful!!
Tiffany
10.0
/10
15 幾週前評論
Expedia Group verified review
I loved my stay! Hotel is beautiful and modern. A few minor discrepancies minor,
Michael
8.0
/10
15 幾週前評論
Expedia Group verified review
Overall good experience. Room was a little cramped but we don’t gov to NYC to stay in a hotel room the whole time.
Larissa
10.0
/10
15 幾週前評論
Expedia Group verified review
staff was amazing..room was small not great for 2 chicks who need mirrors and outlets..great bagel shoo next door..coffee in hotel was amazing…beautiful quiet spaces to sit work meditate..loved it
Inger
閒暇
10.0
/10
16 幾週前評論
Expedia Group verified review
Easy check in and check out. Received drink voucher for rooftop bar and two complimentary bottles of water upon arrival. Staff delivered my luggage to room and helped placed in uber.
Carlos
10.0
/10
16 幾週前評論
Expedia Group verified review
Good spot, helpful staff
Jennifer
閒暇 家庭
8.0
/10
18 幾週前評論
Expedia Group verified review
Na
Janet
閒暇 家庭
10.0
/10
18 幾週前評論
Expedia Group verified review
It was very clean and staff was very attentive.
Carol
閒暇 家庭
8.0
/10
18 幾週前評論
Expedia Group verified review
Interesting Rose Hill neighborhood. Fabulous roof top bar/restaurant. Noisy room on 2nd floor right above the entrance to rooftop bar. People coming and going loudly all night. Called for towels, never got them. 3 women in room and they only leave two towels. Clean, large room.
Stuart
10.0
/10
18 幾週前評論
Hotels.com verified review
Amazing location, beautiful rooms, super friendly and efficient staff. We travel a lot and this was one of the top hotels we've ever been in. We'll definitely be back our next time in NYC.