nice staff and comfortable room with balcony. however, double beds are combined by two single beds which were not very comfortable

AVOID AT ALL COSTS!!!!! Extremely outdated dirty hotel. You need a map to get to your room, its a maze. There was a cup with alcohol left in the room when we first walked in... shows you it hadnt been cleaned at all. Smelt like cigarette smoke. DO NOT BOOK.

Located in a beautiful spot on the mountain with great views of the mountain and sea. Swimming pool great, lovely tennis court and evening entertainment was a bonus-Gino was fab with his one man band and performance. What wasn’t so great ….we had no pre holiday welcome information from the hotel so first day finding the place was hard. We walked it all the way up and it wasn’t easy! It was hot and we felt like we were climbing up and up. We were exhausted. We later found that the local Positano Mobility bus stopped right outside the hotel and took you to the centre and the beach with a regular service. If only someone had told us that! The hotel is located with good connections also to the Sita bus which is cheap to ride and takes you to other coastal towns. It is really convenient and the ride is spectacular and scenic. Wish we had this information before our trip. The Hotel also didn’t provide any coffee or tea in the rooms so be prepared to pay for that at the restaurant or bar. Ladies.. bring your hair dryer. I left my one at home and the one in the hotel was one of those cheap European wall hair dryers! The flexi pipe got quite hot! It was terrible. Reception staff need to be a bit more hospitable. They were friendly but spoke very little. Overall, great location with great connections to the local buses and Sita stop a stone throw away. Room was cleaned every day and pleasant to stay in. Beautiful views.

Pluses: the pool is a 10/10. Deep, large and well kept. The views are phenomenal and the outdoor patios and balconies really take full advantage of the views. The lunch bar is great. The staff was friendly and helpful. The grounds are well maintained and beautiful throughout. Minuses: the interior needs a LOT of updating. It appears the last facility upgrade was in the mid 90s and while it is actively maintained the wear is obvious. Definitely needs new showers and new furnishings. Room amenities are few and feel more like 2 star than 4 star. The breakfast is mediocre compared to most hotels in this price point. The hotel is at the top end of upper Positano and it's a substantial walk to get to shopping and most of the restaurants. Probably 20 minutes down to the beach and 30 minutes back for anyone with moderate to good cardio. The walk is not for older folks or young kids. That said, we stayed with our four teenage kids and they loved the pool and enjoyed the Hotel Royal. If you are staying in Positano on a family budget, its a good choice to stay, just be aware of the trade offs. Note the nearby restaurant of Ristorante C'Era Una Volta is an absolute gem and is the best bang for the buck food, service and views in Positano.

Our stay at the Hotel Royal Positano was truly unforgettable. The location is incredible, high in the mountains with breathtaking views of Positano. The staff was amazing, especially the manager who went above and beyond to help my fiancé plan the most special proposal. They made the moment so magical that this hotel will always hold a very special place in our hearts. Another big plus was the pool and food service, we were able to enjoy relaxing days at the hotel without needing to leave and walk 20k steps 😅. During our stay, they also helped us in a time of need when our airport shuttle didn’t show up, immediately arranging transportation so we wouldn’t miss our flight. Their kindness, dedication, and hospitality are unmatched. We can’t wait to come back!

Good location, the hotel is very complete in terms of amenities, the breakfast is very good and the service is excellent.

We enjoyed our stay at the hotel. We would say the condition of the property isn’t poor but just old. The hotel could do with a refurb and update (eg wardrobes painting…) but the hotel was very clean and comfortable. It was nice having the swimming pool to use in the day. Long way from the port but the buses were very good. Highly recommend using the bus to get down and up.

Excelente

Great location. People were very nice and helpful. Fully recommend it.

Food was great and assorted. Sleep was good but the pillows a little hard! The walk to front desk was unreal! Got lost a lot!

Disgusting!!!!!! I aksed for a high chair what they gave me was covered in food and dirt. I couldn’t put my daughter in it . She sat on mu lap. Thank god i was smart only booked one night. Mold on walls towels had stains and sheets had stains

Check in is from 4pm, which is way too late. Then the pool closes at 6pm each day. It was 5pm when we arrived.. the sun was still out for another 5 hours, we were hot, tired and sweaty, ready for a swim but nope. Had to check out before the pool even opened the next day too.

Hotel is clean and the staff was very nice. Walking distance to public transportation. The view is incredible. Breakfast is good and they have great dining options as well. Definitely recommended.

The hotel is great beautiful views. A bit high and hard to get to I wouldn't recommend for older couples. Although there is bus to get there you can't take your luggages on it. The restaurant is over priced and if you have kids in would say go eat somewhere else as the kids menu sucks.

Vi kom med bil och det var väldigt besvärligt med parkering men de löste det bra ändå. Uteslutande yngre killar som jobbade här och även om de säkert ville hjälpa till så glömde de bort kunden hela tiden. Slitet hotell men ok frukost och bra AC. Det går att gå ner och upp till stan men tillbakavägen är inte rolig med ca 400 trappsteg i 95% fuktighet och 30 graders värme. Ta taxi tillbaka. Poolen var ok men sista dagen var den helt grön och ingen kunde bada där...

Pros : nice size swimming pool, nice views overlooking the terrace. Cons: costs €35 each time in taxi fare to the hotel from the main centre, unless you want to wait 30 minutes for overcrowded buses to get to the hotel which are cheaper. The layout inside is like a maze, still struggled to find my room even on the 4th night. Plus loads of steps inside, and lift doesnt stop on all floors. Cardio workout ! Limitied breakfast choice. Depressing bedroom decor, like going back to the 60s. It lacks the nice crisp feeling that a modern hotel would have. Its only a 10 min walk to the beach if you are willing to walk down a set of steep steps down to the beach for 10 mins or so. Not recommended if you are travelling with young children. Expensive for drinks and snacks. Didny have dinner there, so can't comment

Although could do with updating, this charming hotel had clean and comfortable rooms with a good buffet breakfast. Be prepared for all the steps down to the centre (and up) although there is a bus that stops right outside the hotel. It did however have a great swimming pool with towels provided with a bar that provided drinks and snacks, which was a rest bite from the bustle of a very crowded beach and sea front. And of course the view from the pool and indeed our room was magnificent.

We would definitely recommend it.

Nice enough, but (as with most Italian hotels) pretty low standards for a 4-star category. Rooms are dated and in need of maintenance, AC didn’t work particularly well, and the property felt overall “mid-range.” Walk to the beach and the downtown area is downright strenuous- but that’s not their fault, of course

Outdated, rug on stairs within hotel looks worn. The hotel is high up so great workout for stairs. The path from hotel to town is lacking grooming of landscaping. Soap and shampoo low quality. Breakfast loved the honeydew and pineapple but the eggs and sausage were not good. Did not replenish the food.the mushrooms and mozzarella were empty. I would not stay again