I’ve just had a double mastectomy due to breast cancer. I explained to the male front desk clerk while checking in that I would need additional pillows to sleep sitting more upright due to surgery. He refused to give me more than 2. I tried to sleep sitting up in chair for the night because with 2 additional pillows a wedge cannot be made. The next morning there was a very nice female, she was working front desk, breakfast and laundry by herself. She was great and gave me additional pillows so I could elevate myself into a wedge and sleep in the bed. The hotel itself is old, it appears clean but is run down. The breakfast is terrible.

Elevator sound and felt like it was going to fall apart

Location was convenient to restaurants & stores if needed. Staff was friendly & helpful. As for the room, the AC didn’t work well & it was very humid in the room every night we came in even though we’d set it to a comfortable temp each day. Also, the bed was pretty hard & not very comfortable so it made for some sore days for this 40 something couple. In addition, the bath didn’t drain well so there was standing water every time we showered. Overall, just an ok place to stay. It served its purpose for our quick trip but probably won’t return.

The elevator was out of order. But we were only on 2nd floor and right by stairway so wasnt too bad.

Great customer service

The water spout in the tub fell off and there was pubic hair on the toilet. And hair in the sink.

Staff was especially accommodating in getting us in 2 hours early on our check in. Very helpful as we were attending our grandson’s funeral, and we were wanting to spend as much time as possible before the service. This early check in allowed us that. (Thank you Melissa)

Staff friendly, room gross, no grout in tile so tiles moved when you walk on it; mildew in bathroom; handicap room and the bench was so gross in the shower- very dirty looking and rusted- gap above door where Sheetrock was not repaired… paint missing on different parts of the room; bed seemed clean, but I would not ever stay here again for the price we had to pay. It was awful.

Great

The air conditioning was breaking down they eventually fix it after about 10 hrs into your stay but offered no compensation not even a discount nothing theyvwaa also kinda rude to my kids

This hotel wascin an excellent location. I have a few things that I didn't like. The elevator was awfully slow and they have the most horrible continental breakfast I ever had.

It was nothing much for breakfast.

The place is kind of dated but well maintained considering the age of the hotel. Service was fantastic! For the price and the service I would definitely stay again.

It was near all the amenities, easily accessible from the highway

Convenient. Great stay.

The property is very clean inside and outside. The staff is very professional and strives to take care of the client.

There was a bunch of beetles in the bathroom, the carpet was stained and had rips. The room smelled moist and damp. The AC kept turning hot. The ice machine in the 1st floor didn't work. The staff was very nice though.

The front desk staff were very kind and most of them were knowledgeable and professional. The location is fantastic and close to many great restaurants and shopping areas. But to be called the Comfort Inn, there should be a few more creature comforts, such as: better key cards that don’t desensitize at a moment’s notice, body wash and hanging racks/hooks/bars in the bathroom, a sitting chair in the bedroom, thicker walls (we heard all of our neighbors music at 11p!), and breakfast with healthier options. We’ll be looking for comfort elsewhere in the future.

Smell was not pleasant

Courteous staff. Clean room.