The front desk staff was very welcoming and helpful. The hotel itself is very nice and located right next to the station with some restaurants as well. The breakfast was a bit underwhelming, however.

Perfect for what was needed

BOM ATENDIMENTO NO CHECK IN PELA CAROLINA, MAS MUITO RUIM NO PERIODO DA NOITE POR PESSOA MUITO MAL EDUCADA

Todo perfecto muy cómodo el aparcamiento ya que en los hoteles suele ser horrible aparcar en cambio este era muy grande y cómodo la habitación perfecta si tuviera que poner una pega los enchufes ya que no tiene ninguno en las mesillas y el desayuno genial. Tiene una situación perfecta para ir a madrid centro en cercanías ya que se encuentra al lado de la estación.

Buen desayuno. Las instalaciones más o menos, la luz de la habitación es pésima, la puerta del baño no cierra

Quarto super limpo, banheiro bem espaçoso. Equipe atenciosa. Ótima estadia.

Habitación limpia - aparcamiento: ahora cobran 15 euros anteriormente gratis -Desayuno bufete o esperas a las 10:30 para tomar algo, total q desayunas algo fuera y listo .

El personal es muy amable

Habitacion impecable

Rooms are tired, hairdryer was dirty and wasn’t working. The Concierge was rude to us when we checked in. They need to be nicer to their guests.

Grr

Grr

Estaba muy bien en todo los aspectos 😃

The room was comfortable, quiet, clean and the front desk staff super helpful. They had a breakfast buffet but we never used it. Close to the train station to Madrid but not much else around. Only bad thing was the internet was very spotty and you could only run 2 devices - if you asked they gave you a code so you could hook up more.

Rating: ★★☆☆☆ (2/5) I stayed two nights at Hotel Plaza Las Matas, which is advertised as a four-star hotel. However, there is absolutely no way this property would meet four-star standards on any international scale. The Negatives: • The first room I was given had air conditioning that was running, but not cooling, in the middle of the summer heat. I had to request a room change around 1:00 a.m. due to the unbearable temperature. • The second room had functional air conditioning, which was a relief, but beyond that, the hotel is extremely basic. • The furnishings are minimalist and very dated, the rooms are tiled throughout, the beds are single, and the mattresses are mediocre at best. • This is a low-cost, budget-oriented hotel that would be classified as two stars anywhere else in the world. There is nothing luxurious or refined about the experience, which makes the four-star classification extremely misleading. The Positives: • The hotel is very conveniently located right next to Las Matas train station, which connects directly to Madrid city center and to other train lines for long-distance travel and Madrid-Barajas Terminal 4 airport. • It is also located just off the A6 highway (Carretera de la Coruña), the main artery connecting Madrid with the northwest of Spain. This makes it very practical for travelers heading to or from Madrid, or crossing the country via the A6. Conclusion: If you are looking for a basic place to sleep near the train station great!

Rating: ★★☆☆☆ (2/5) I stayed two nights at Hotel Plaza Las Matas, which is advertised as a four-star hotel. However, there is absolutely no way this property would meet four-star standards on any international scale. The Negatives: • The first room I was given had air conditioning that was running, but not cooling, in the middle of the summer heat. I had to request a room change around 1:00 a.m. due to the unbearable temperature. • The second room had functional air conditioning, which was a relief, but beyond that, the hotel is extremely basic. • The furnishings are minimalist and very dated, the rooms are tiled throughout, the beds are single, and the mattresses are mediocre at best. • This is a low-cost, budget-oriented hotel that would be classified as two stars anywhere else in the world. There is nothing luxurious or refined about the experience, which makes the four-star classification extremely misleading. The Positives: • The hotel is very conveniently located right next to Las Matas train station, which connects directly to Madrid city center and to other train lines for long-distance travel and Madrid-Barajas Terminal 4 airport. • It is also located just off the A6 highway (Carretera de la Coruña), the main artery connecting Madrid with the northwest of Spain. This makes it very practical for travelers heading to or from Madrid, or crossing the country via the A6. Conclusion: If you are looking for a basic place to sleep near the train station ….

마드리드공항에 저녁 도착해서 목적지인 Porto로 바로 가기는 무리이고, 그래서 아울렛 부근 4성호텔, 그러면서 저렴한 이 호텔을 선택함. 마을에 위치하고, 까르푸Express가 바로 옆에 있지만, 다른 모든 가게들은 저녁에 문을 닫음. 근처에 식당은 찾기 어려움. 가장 불만인 것은 방안에서의 소음. 에이컨 가동소리와는 달리 물 파이프에서 나오는 듯한 소리가 규칙적으로 들리는데 소등하고 자려면 더욱 또렷이 들려서 결국 밤을 하얗게 보냄. 자지 못할 바에는 일찍 목적지 Porto로 가려고 8시에 check out함. 4성호텔이라고 보기는 어려우며, 1박 잠만 잘 경우 숙박 고려할 만한 호텔임.

Buena relación calidad/precio

Excelente

The property was great, parking was great and the staff was great. We should have stayed somewhere closer to downtown Madrid because this was too far for us to go back and forth to places. But as far as the hotel and the area, it was great.