The lady with eyeglass is the so called on Duty Manager in front desk is very very poor attitude, it ruined our good image of our stay in this hotel, Hotel management should take it seriously, otherwise will destroy hotel images. Choeck out on 18th Nov morning.

Didn’t care for the area. Would have liked an outdoor area to sit.

We did not feel comfortable or safe there so we checked out and went to a different hotel. Even tho I had trip insurance, a refund was not given due to ‘policy’. An exception should be made. Wyndham needs to clean up the restaurant, parking lot in back, and rooms.

The front desk clerk was extremely friendly and very nice. I’ve always enjoyed my stays here.

Very limited and basic amenities in the room and the staff were a bit standoffish to what I’m used to. Might be a Seattle thing. The bed was comfortable and clean, although the pillows were oddly short. The shower was clean although there was noticeable damage starting to appear from the water on the ceiling. The airport shuttle was quick and efficient and left one time. The driver followed traffic safety laws and I made it to the airport with plenty of time to spare. Overall ok and if the price was right I wouldn’t be deterred from staying again

Very convenient to the airport which was perfect. Not fancy but everything was fine for where it is and the reason most would stay there (to catch a flight at SeaTac).

reuqested a non smoking room and the room given to us smelled like smoke- we were given another room but decided to stay only one night- still wating for refund

The room was clean, but very old and outdated with peeling ceiling in the bathroom and over the sink in the main room. The back of the bathroom door was all scratched up like a dog had been left inside and scratched and chewed to get out, even though it was a pet free room. The restaurant, although I realize is separate from the hotel, but one of the reasons we booked, was really poor service… taking nearly an hour to get our dinner even though there were only 2 tables. The shuttle to the airport was way off time…they said it ran every 30 min on the hour and half hour, so we were in the lobby 15 min before the hour. They were either early, so we missed it, or late. We waited 45 minutes for the shuttle. We would choose a different hotel next time.

Connecting with the shuttle on arrival was frustrating. The telephone system didn't work well.

Clean quiet rooms, in house restaurant was closed yet staff are in it while guests didn't

The hotel overall was nice. A little dated. Perfect location for airport and car rental return. The restaurant in the lobby is amazing.

Call phone from airport to get shuttle was out of service. Tried to call hotel but just got message service. Half the staff was unfriendly. Will not stay there again.

I called to say mildew and and mold around bathroom sink. The bathtub drained really slow when taking a shower, water would be at ankles. I was told they would send someone, they never did. Called for hours to front desk and no one answered so i gave up. No microwave or small refrig in room. Asked for cups and was told no service to room, i would have to come and get cups, etc.

Very nice

No microwave, mini fridge or buffet breakfast

The whole place smelled like the asian restaurant. There were no waters in the vending machines. No shampoo and conditioner. Our room key cards stopped working twice. Not a food hotel.

The staff was rude and unhelpful. We requested room services, and didn't see anything until 5 days into the stay!

The front desk employees were rude and not friendly. I asked why the cleaning crew had not gone in and emptied the trash, replaced towels anger 4 days or replaced the tiny 1 bottle of shampoo or soap and she said I would have to call for service before 8 am. The restaurant was dirty and terrible. The staff was serving their children Cheerios in the dining room and they would randomly be closed during their business hours. The vending machines gave back dimes and nickels and short changed me. When trying to check out the front desk person was nowhere to be found while a long line of people waited to check out. Terrible hotel and service

Came to stay because we could not get a flight to Ohio before 6am the next day. Absolutely loved the suite (308), the Ginger Palace played wonderful music while we waited, and later, the service and food was most excellent. Look forward to coming back.

Location to the airport. Facility needs to be updated.