细节做得很好

There’s no toothpaste and toothbrush, don’t have napkins

Our family like the hotel, the room is spacious, clean.

Amazing as always! Can’t say enough great things about this hotel😊

Was extremely clean and amazing decor flowers beautiful

Fantastic stay every time!

Room clean but dated. Sauna and Steam room (or Club) even swim pool and jacuzzi are shared with public, make them crowded and unpleasant.

Good

What a gem! Perfect for a getaway if youre looking to spoil yourself.

An incredible experience. Everything is perfect, confortable rooms, excellent amenities, helpful friendly staff, absolutely worth it.

Spa was great! Rooms comfortable and clean. We.had a great experience.

This hotel was top notch with regards to cleanliness. The room we stayed in (410) had a beautifully renovated washroom/granite walk in shower with a rain shower head. Absolutely lovely! The beds and pillows were comfortable. The robes provided in the room were thick and cozy. They have a safe inside the room for valuable items. The floor was quiet and therefore the guests are respectful of the quiet (11pm to 7am) policy. The grounds were well kept. The staff were welcoming, very friendly, and provided excellent customer service. The spa was fabulous and is highly recommended for those looking to enhance their rest and relaxation experience.

Great massage

Had a fantastic time

All emeritenses were way above our expectations! The entire hotel was immaculately clean and organized! The staff was exceptional and professional. There is one staff member that made our stay very welcoming and comfortable and his name is Diego! He is a true gentleman and a great human being. WO is truly blessed to have him working there!

Yes

As soon as you walk into the lobby you are blown away with how the bell men and front desk people treat you and the beautiful flower arrangement, best hotel lobby experience you will have, friendliest staff you will ever meet and the standard rooms are quite big and comfortable. Since we have come to White Oak’s we never go anywhere else when we are in Niagara on the Lake

Climate control good

Absolutely beautiful place

Did not sleep at all… wide gap in the window letting too much wind in and making such loud wind noise all night. The HVAC unit sounds like a train when running. Constantly shutting and off