Bno

Water wasn’t even available as complimentary.

Great stay, great value and around great hotel.

Was prima, miste alleen een terras

Staff helped as much as possible, but between lack of hot water, no ventilation, and a property on its last legs, we had 3 rooms over 2 nights. A disaster of a hotel. The owners of this place should not be in hospitality. Fraudulent as a hotel.

Lovely old building nicely refurbished but with some rough edges. Great location for City and train to Leeds. Nice room and bathroom let down by shocking mattress and cheap, faulty toilet seat.

Lovely old building, great features. Love that it is not corporate or clinical like some hotels. Have stayed many times after theatre shows

Lovely hotel well maintained and rooms modern. Staff extremely helpful and friendly. Buffet style breakfast well presented with a good variety of food. Location is central and 5 minutes from train station.Would highly recommend

Arrived and the weather was very hot but I booked the executive room with air-con so wasn't bothered, the room I got didn't have air-con and after asking no rooms have it as well as the bar and restaurant which were boiling , the windows in the room open about 2 inches so had no sleep all night ,not what you expect when they advertise executive rooms have air- con and none do. Overall a poor hotel.

Very good location , right next to Bradford Interchange. They take a £50 pre-authorisation fee for “damages”. They presumably get that a lot. I’m a 47 year old female up here for work, not really into intentionally damaging hotel rooms. The hotel feels old and weary, hardly any other person staying. Expensive for limited breakfast

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Older hotel, certainly not a modern building but stylish and very central with the vibrant heart of Bradford just feet away.

Really lovely helpful staff. Beautiful building. Great for court opposite! Limited food menu but was lovely what I had. Thank you very much.

Hotel is out dated, with visible dirty carpets in the lobby that show they have not been cleaned for years. Not recommended for people with allergies as the hotel was really stuffy from the dusty carpets. In the restaurant, there was always no staff to serve and take orders at breakfast. We had to go look for the waiter from reception which was also always unattended. Their English Breakfast the bacon was always dry, their mushrooms tasted like they been cooked using used oil. The family room decoration is also outdated, their bed didn’t have a mattress topper so one could see the pattern of the mattress through the white sheets. Their curtains were also almost falling off and didn’t provide full blackout coverage.

The greeting at reception set the tone for the stay. The car park situated next to the hotel had always been free but was now chargeable. Rather than helping with this, the receptionist didn't even look up just said download the app and sort it out then I will check you in. This was time consuming and annoying that you couldn't just use Ringo had to download something completely different. Then came the check in. It was all done on a screen and took forever for the receptionist to do anything. He eventually spun a tablet round to me and said "fill this in". I asked if there was hand sanitiser as I am sure that screen is used multiple times a day. He said "no, but when you are done, if you insist on cleaning your hands the bathroom is down there". Unsanitary in my opinion. Gave me my room key and asked if I had stayed before and I confirmed i had. He smirked at me and said "so you'll know how to get to the 4th floor" - dismissed me and went on to the next person. The bathroom had empty shower gel and shampoo containers so the room clearly hadn't been checked. It was up in the eaves of the hotel with the window open. All you could hear were pigeons and then later trucks, people, basically loads of noise. At night the pigeons were scratching around the room so all you could hear was that, hard to sleep. The blind didn't work, so had to try and roll it manually. It was definitely not a luxury experience even though I stayed in an "executive suite". Receptionist was unhelpful .

I noted the placement of the heated towel rail inhibiting the functional use of the toilet in my room

Good hotel Amazing staff

Have booked the victoria before , the family room, used to hear good reviews, but they appear to be islamaphobic. They charged me extra £50 deposit which was never the case pre-election. Also, my internet had stopped working nor did they include breakfast. Moreover, they tried taking an £20 deposit despite agreeing prior that they wouldnt charge extra if we checked out at 12pm. Let us see if they return the deposit. Also the floor was really filthy in the family room, it needed hovering. There was not even a safe avaialble.

Excellent location, right outside the train station and in the middle of the city centre. Can’t beat that

It was fine. Great central location, right next to the train and bus station. My room was nice and quiet.