We arrived at the hotel, and the night shift lady was not helpful; it took her a long time to bring the rolling bed, which she left outside our room. Upon entering the room, we wiped down the surfaces and found that it hadn't been cleaned beforehand. On the other hand, the day shift ladies were sweet and helpful. The breakfast was average and needed more variety, with changes every other day instead of the same options daily. The grounds were not well-maintained; we saw a dirty pad near the kids' playground, and the trash wasn't collected or cleaned.