Everything is perfect

Everything is perfect

A nice place for family weekend, service is good, room is clean.

Very rundown

I did loc

Expected more for the price we paid. Next time we will look for a bed-and-breakfast.

Could be great! The owners need to bring it up to ithe grandure it deserves. Very expensive for not delivering on atmosphere. Staff was unprofessional over charged for two cocktails!!!! No one new how to help with the electric car station rented a car and could not get the ev station to work. Guest rooms we like hospital rooms. Cold in decor musty! No place to put your things bathrooms have no towel rack sink area is too small. Over all disappointing. Owners need to go visit their comptition around the country. There is no Bar no place to sit and relax and visit with family and friends. Pool area is ridiculous!!! Charging to sit on a lounge chair!!!! Pool area was un kept and bar area was terrible very ugly and unprofessional staff. We were at a wedding. Service was very slow at getting the dinner out atr at 9+ oclock. Grounds were disappointing to the website pictures. Would not recommend this facility over priced and poorly maintained and a terrible atmosphere.

It's a lovely mansion with outstanding amenities. I have stayed there many times over the past 5 years.

Overall, I was not impressed by the price-quality balance. The pool was closed for hours when we stayed. It was also heated in the middle of August, which made lap swimming unappealing. The shower was a faucet coming out of the wall, no removable head to get clean, and just dripping wirh zero pressure. There was an open bathroom trash can without a lid. So they want people with periods, roughly 50 percent of people at some point in their lives, to stink up the room, flush the used product, or stay home.

They call luxury to “anything” in US. For someone that had travel to many countries this is just a regular hotel. On a Holiday you find same comfort. What this got going is that is a unique facade hotel, historic. The rest is just ok.

Property is beautiful and well maintained. Staff is very nice and pleasant with tne exception of front desk staffer, seemed annoyed by our questions and was not helpful with printing boarding passes for flight. Another lady came in and assisted us. In a room with two adults two coffee cups would be appreciated. Also a towel bar instead of one hook in the bathroom for towels. Better lighting in bathroom it's dreadful. Overall we enjoyed our stay but small changes could make it better.

We had not been back to Glen Cove Mansion since 2019. Although we still love the setting, the overall experience did not match pre-pandemic standards. Disappointed that solarium pool was closed and buffet breakfast was mediocre.

Love this hotel

The rooms are in an extension on the mansion and its a very far walk to some rooms but if you have the long walk then you are near the indoor pool and spa so if thats your goal it will work out. Aug 2025, Pool is bring renovated so no pool this trip. There are sitting areas on the way to your room. The rooms are very nice. Still a fun get away.

I’d like to thank The Mansion at Glen Cove and Expedia for an amazing and wonderful experience. We will definitely revisit the Mansion at Glen Cove and make it a routine destination of ours, thank you so much again and we look forward to seeing you again!!!

Not impressive

The hotel has a gorgeous fasade. Other than that it’s not alot more to tell about positive things. When we entered the room we emediatley noticed some stains in the bedding. I don’t want to know what it was. I noticed front desk right away. They told me they would send a person to change it. After 1,5 hours late in the evening we had to go to bed after a long flight. No one showed up. Breakfast was typical american. White bread, eggs and potatoes. Warm juice and paper cups to drink coffee of. We mainly chose the hotel because it had pool. But the pool had very short opening hours only a couple of hours each day in the middle of the day…

Room was clean and well appointed. Continental breakfast was lacking, hard boiled eggs for breakfast?!?

I have to stay here often bc of its proximity to family. The hotel needs a facelift. There are no dining options and very few amenities. It is sprawling and difficult to get around (carpet peeling up and difficult to transport suitcases through unbelievably long corridors). The walls are paper thin so everything can be heard from outside the room--including staff constantly slamming doors in the morning. As a guest, one feels secondary to the apparent primary source of revenue, event services. The place has potential. Hopefully there are updates planned. I've encountered some excellent customer service and some average--nothing terrible.

They are still working on the renovation but it is looking good so far 👌 plan to stay there again. Wish the daily rate was a bit more competitive to Holiday Inn.