Great hotel with a big caveat (see below). right next to the mall, town shuttle and gondola shuttle. Great amenities too, free included made to order breakfast was awesome. Best I have ever had. Cafeteria staff was incredibly courteous and helpful. They should be rewarded for their exemplary service. Offsite free parking very close. Free concert almost in front of the hotel. We had a fantastic stay. Now the big downside was the front desk staff who put me off. There was a young gentleman who was very helpful and courteous but the rest kinda made me feel unwelcome. I asked if a Mountain View room was available and they flatly said hotel is fully booked, which was a lie. There were plenty of rooms available which I verified that day. Also I asked repeatedly for extra 1 hour for checkout and they repeatedly said no problem, just ask again the day of checkout. And at the day of checkout they started to decline my request. Only when I mentioned they agreed before multiple times that they very reluctantly agreed. They knew I had made this request and they themselves had agreed but still wanted to decline on checkout day. Their sole function is to accommodate guests and they just weren’t in the mood to do that at all for me. I probably won’t stay here again mainly due to their unwelcoming attitude.