Hotel booked last minute to attend a concert at Coventry Arena. Felt it was expensive for 1 night, but booked as previously booked property fell through. Walkable to the stadium (about 50 mins). Hotel looks good from outside but rooms need some updating. Some of the communal areas need a good clean and decorating. Free parking (need to register details) and a charge for the swimming pool. Room was large and clean. Door not soundproof. Nice grounds

The leisure facilities were all closed to guests

Arrived at lunch time and on check in told “we don’t do food” for lunch. Not sorry sir im afraid we don’t offer lunch but - Don’t do food as a response was just rude. What was funny is there is a sign on the hotel door saying no food and drink to be brought into the hotel. Went to the bar where there was a sign up offering sandwiches so though oh maybe reception didn’t realise. Then got told by the bar staff that the menu was not for normal hotel guests and we werent allowed it. So again very rude as they were also offering Afternoon Tea if you had booked. Went to use the pool and changing rooms undergoing refurbishment which is fine but we were told to go and change in hotel room and come back. So they wanted us to walk through the hotel in swimming costumes from the 3rd floor. Again very odd and staff quite rude about this. The room itself was nice and clean and the hotel is set in some nice grounds, it’s a bit dated in areas which may explain some of the refurbishment but we had no warning of this. Disappointing stay, especially for the price, wouldn’t say this was value for money.

The room was clean and spacious, the girl on reception was cheerful, friendly and very helpful The only reason I marked the hotel down was because of the breakfast most of the items needed topping up and they had run out of bacon ( this was with still a hour still to go) also the morning staff didn’t seem very helpful The outside bar area also needs a bit of gardening maintenance The hotel setting was lovely and very convenient for the Coventry arena and very reasonable price

Hotel is lovely, lots of original features. Room was spacious and clean, however its old and tired, could do with a revamp.. Quite a few cobwebs on the ceilings and damp stains on the walls and ceiling.

Couldn't get food at hotel due to a large event on so not catering for other guest that was disappointing. Clean but old hotel

Rooms out dated. Shower leaking, no plug bulb not working bedside lamp flickering

Clean room, Planty parking space

Unhelpful staff, no bar or food available at lunch time. Rooms very old and tired

The bath was dirty, there was a hole in the bathroom door, and a dent in it too. The toilet flush failed at one point and there was no maintenance person on site till the morning. Thankfully it rectified itself. No plug in the sink. The TV didn't work, we tested the socket and it was the socket that didn't work. One of the 2 bedside table lamps didn't work (and was an ancient 2 pin plug!) There was no information in the hotel room about facilities, when things opened, when food was etc. There were some instructions on using the TV which said to refer to the information guide provided (but it wasn't!) We arrived at teatime, and found the food choices limited. We had to ask for plates, as they had run out. The "choice of puddings" was actually the chef's choice of one, although it varied through the course of the meal. When we got to pudding it was black forest gateaux, which neither me nor the kids fancied. Staff lady was helpful and found me a tin of peaches, so I was happy! The swimming pool wouldn't let the children swim (ages 14 & 11) until after 10am. (we were staying overnight) which was a real shame, as it was one of the reasons we had chosen the hotel. Over all it felt dated, unloved and in need of a cash investment. A shame as it would've been amazing in its heyday.

Breakfast was good

Very very nice place to stay

The Room was clean , basic, but did the job

Lights and extractor fan not working in the room. Reports of worms in the swimming pool by other guests. However, we didn’t see any worms and thought the pool and leisure facilities were fine. Moved to a different room due to lights and fan not working then ended up with bed bug bites from the mattress. (Confirmed by pharmacist) wrote a complaint to hotel about this but received no response. Would not be staying there again. Expedia tried to help with some form of refund but hotel didn’t reply to them either.

Selected uncleaned areas found in bedroom , very low budget furniture used. Tv unwatchable due to pixilation on every channel. Two bus tours prioritised over other guests .went without dinner because nothing acceptably edible by time when independant travellers allowed to eat so went without dinner. Be careful and do your research before booking,this is clearly a tour bus hotel marketed very carefully avoiding fact that it is attached to a 200 hundred room conference centre.

Absolutely stunning place, that actually used to be owned by my family member, of whom I'm the last surviving one here, and I had no idea! I knew he was a well off local businessman, who I met lots as a little one in but I lost both of my parents so didn't get to know this, plus a previous generation fallout meant Set in such a beautiful setting, and really quiet. We were here over the hot bank holiday and it was very busy, but still really quiet which we were shocked about. Room was clean and bathroom was nice, only issue is our 'double' bed was actually two twins pushed together, of different heights, so my partner and I were rather uncomfortable,

The hotel was neglected, very dated, dark and depressing.

Outdated and dirty. Unhelpful staff. Food basic and horrible. Avoid like a plague

Our room was in the end 117 on top of kitchen probably, the fact of nice single glass windows and noice from fan was really bad mixture. Shower had is leaking from everywhere. + Clean -noisy. If you are deaf not a problem or ear plugs should be supplied as a standart.

Its a lovely hotel and a bargain for what you get for your money an all the facilities you couldn't get any more than you do at that price pool and spa yaw for next to nothing