The soundproofing was poor. I had already paid when I booked online, but I needed to pay a deposit with a credit card when I checked in. However, they actually used my card to deduct the room fee again, which was equivalent to me paying twice. At first I thought I had made a mistake and that the fee would be refunded to me, but in the end I didn’t get a single point back.

The staff was excellent and very helpful. Can't wait to book again

wonderful place and the staff is amazing! really enjoyed my stay

Room was dated, bathroom felt like a public bathroom. AC was inconveniently placed right next to bed so it was blowing in my face all night. Couldn’t turn it off because my son sleeping in the pull out couch would get warm. Room listed was a one bedroom but wasn’t, living area was partially blocked but not separate. Would not have booked if I had known. Breakfast was decent, $10 charge for parking. Would not return or recommend.

Friendly staff and nice property. Enjoyed my stay here. Would stay again.

Amazing!!! Fast and easy check-in!!

THE RECEPTIONISTS WERE AWESOME THIS WEEKEND

Great Service Super Clean Rooms

Real fast was good, room was very accommodating, loved the turn el bed and coach bed option. Didn’t like paying for parking.

Clean, close to restaurants and shopping

the staff are extremely friendly

Close to stores and restaurants

Great choice

Clean, spacious rooms. Perfect for my family!!

It was ok. Room was kinda small. Pool was not in great shape. When we were packing up we found an old used condom under the bed. So that was pretty awful.

Website is look queen bed around 435 ft,actually thebed is full size, very small room

The staff was amazing, very nice and helpful. There was a lot of close dining and shopping options. You were close enough to all the major highways making travel an ease. Our room was small compared to most Springhill Suites. It is definitely and older hotel with some funky odors in the hallways, but not in the rooms. The pool and pool area are pretty small, so don't book the room for the pool. There were several treadmills and ellipticals; however, only 3 were in working order. The workout area was kept clean. Our TV remote didn't work even after replacing the batteries. Overall the stay was okay, but the staff is the real winners of this hotel. They were so amazing that I didn't complain about the inadequacies of the hotel. Jayna, Janai (I can't remember exactly how to spell her name) at the front desk (from New York) is a keeper, so sweet and positive!!

To soft mattresses. Cheap toilet paper. Room looked much bigger online than in person

The hotel was clean and in a decent part of town. The staff was friendly. However, I was disappointed in the parking fee. $20 for self-parking seems a little excessive for a Springhill Suites in the suburbs.

Clean and friendly staff