Night clerk was not customer friendly at sll

I would not recommend staying at this hotel. I ended up leaving a night early losing the money I paid to stay. The room I stayed in had one of those locks that can be opened from the inside to prevent the door from opening all the way. This lock was broken and ended up opening as I left my room which meant I needed the staff to help me back into my room. The staff, conveniently, had a tool already made to handle this situation! How scary is that? Instead of installing a new lock they just made a tool AND gave me a piece of tape to use to stick it permanently closed, WTH? Not only that, one day at 8 am I left my room to go downstairs to toast my bagel. Upon returning (7 mins later) I see my door is open and no one is in the hallway! Imagine how you would feel?? Soon one of the staff members appear with new cups in his hand! No cart is in front of the room and there was no one in the hallway. Who does this? In typical fashion when talked with the manager he blamed me telling me I used of used a 'do not disturbe' sign! Are you kidding me?? I was staying for 4 nights so there is NO reason why they should've been in my room minutes after I left to go downstairs. Surrounding area is a bit sketchy too. Pay the extra $20 and stay someplace else.

Receptions wasnt friendly. Room was clean

G

Easy check in/out. Very friendly employees, clean building and rooms. Comfortable beds. Would return!

Was very friendly

It was good

The hotel rooms were spacious. Not the cleanest place but you get what you pay for. Breakfast was as expected & everyone loved the waffles. I would stay their again but I was passing through so probably not

Great staff and service

The room had a very “damp” feel to it.

When I checked into the hotel, the service desk put on gloves to assist me. I seemed confused, but oh well. Then he handed me my key cards in a very used, needed to be taped together card holder. Air conditioner only worked half the time and the floor by the air conditioner felt like you could fall through the floor if you stepped on it. I was on the 3rd floor. The ice machine on the first floor was duct taped together, but it didn’t work anyway. When I went to check out, the lady at the front desk didn’t speak much English and she didn’t understand what I was saying. I simply told her at 6:30 am that I needed to checkout and she told me that checkout wasn’t until 11. I had to explain to her that you could checkout at anytime, but everyone has to checkout by 11.

Convenient & clesn

Booked this hotel because it had an indoor pool and while I checked in, I noticed a sign that says pool is closed and it has been for over 21 days . Asked for extra towels and they would only give me one . Top part of the mini fridge had mold and was dirty. Apple juice and orange juice machine didn’t work for Break fast and the kids had nothing to drink. Would Not stay here again

We arrived early and the front desk staff checked to get us in. Was very grateful as was in town for a wedding. He was very kind and helpful.

Went for a family graduation for two night stay. If not for family would have left after one. The room was clean but the bed was horrible Everytime you moved it creaked and popped. The breakfast was the most limited two bananas some bread muffins and the cereal looked like it hadn’t been touched and wouldn’t come out on the bean flakes I gave up on it. Second day I didn’t even eat

They don't wash the sheets. Pool doesn't work. Over charged my card!

Very easy to find. Clean.

My only complaint is the bed it was uncomfortable other than that I really liked the hotel

The area was quiet. I didn’t like the shower, it wasn’t bolted to the wall, also the mattress was horrible it sounded like thunder every time you moved.

Decent property. I would stay here again. Hotel needs and update, but the staff were professional and welcoming.